Required Skills:
• Experience in Active Directory, DNS, DHCP
• Experience with Microsoft server technologies.
• Good Knowledge on Windows Server Failover Cluster
• Experience in SCCM, SCOM, PKI, MIM, PowerShell and Automation technologies.
• Strong troubleshooting skills
• We are seeking an experienced Service Delivery Manager to lead cloud infrastructure operations with a strong focus on Azure VMware Solution (AVS) environments.
• The role involves managing service delivery, driving operational excellence, ensuring SLA adherence, and handling customer escalations.
• Candidate must have proven experience in ITIL-based service management, incident change governance, and stakeholder communication.
• Bilingual proficiency in English and French is mandatory. Strong leadership and customer-facing skills are essential.
Roles and Responsibilities:
• Deploying and configuring VMware virtualization software, including hypervisors, vCenter Server and other associated components in the AVS environment.
• Creating, configuring, and managing virtual machines within AVS including tasks like provisioning, cloning and snapshots
• Allocating and managing computing resources such as CPU, memory, and storage to ensure optimal performance and resource utilization for VMware workloads on Azure.
• Identifying ads to resolve the issues related to VMware infrastructure, AVS, Virtual Machines and associated components.
• Monitoring and optimizing the performance of VMware infrastructure, virtual machines, and associated components.
• Implementing and maintaining security measures within the VMware environment, including access control, encryption, and compliance with security policies
• Preparing and maintaining documentation for the VMware infrastructure, configurations and procedures, and best practices
• Interacting and collaborating with different vendors to resolve issues and to get the latest updates.
• Managing user accounts and roles within the Azure VMware Solution, controlling access and permissions
• Design, Build, Configure, Deploy and System Administration of Windows Server 2012,2016,2019,2022operating systems.