Bilingual Desktop Support Engineer

Our tech service client is hiring an experienced Bilingual Desktop Support Engineer! Great mid-career /associate, high-class job opportunity// Full-time permanent job!

[Client] A Global Indian ICT Service Company based in Tokyo　

[Nature of Job] Service/ solution delivery role 

[Company Size] Mid Size (~500 employees), more than 20 years in business in Japan　

[Employent Type] Permanent/ Full Time　

[Salary Range] 5 - 8 million JPY yearly (annual salary package, bonus/ incentive inclusive) 

[Work Location] Full onsite work is planned for this job (the situation may change in the future). Walk-in distance from the nearest station, either Toyoda or Kitahachioji. Bus is available

[Work Hours] 8 hours per day (9AM - 6PM with a break, it may shift slightly)　

[Team Structure] Local /international client and business team

[Eligibility] Relevant work experience, bilingual (high business (N2+)/ native level of Japanese, and business level English). Applicants need to be able to work full time as an engineer in Japan at the time of application

[Key Features] Mid-career, full-time, engineer job, high salary, growth industry

[Special Benefits] Social insurance, paid holidays, special leave, life support service. 65 years old retirement age, continuous contract employment option. Annual appraisal, health check

[How to Apply] From the site, or contact us ([email protected]) with the reference number L8646353

[Job Description] *information is subject to change, non-exhaustive


General Job Description and Experience Needed:

PC & laptop maintenance

Installation of new desktop and laptop

Setting up Windows profile

Expert in Windows OS

Expert in Microsoft Office 365 suite

Provide first and second-level support to end users via phone, chat, email, remote, and walk-in.

Walk-up support for any incidents that required physical support

Workstation relocation

Manage IT asset inventory

Printer server management: Creating/Adjusting printer queue.

Updating drivers etc

Share folders maintenance: Access management, free space maintenance.

Data backup/restore

Network cabling (LAN) Server management Internal/ external reporting etc

＊Near native level Japanese language and business-level English is required for this position