Project Management
- Lead end-to-end delivery of network infrastructure and transformation projects, from initiation, planning, design, implementation, testing, and operational handover.
- Manage project scope, schedule, budget, resources, risks, issues, and dependencies to ensure successful delivery.
- Coordinate cross-functional teams, including network engineers, cybersecurity, infrastructure, application teams, business stakeholders, and vendors.
- Drive network modernization initiatives such as LAN/WAN refresh, SD-WAN deployment, wireless upgrades, data center migration, and cloud connectivity.
- Manage vendor procurement, contract negotiations, project governance, and stakeholder communications.
- Oversee testing, migration, cutover, and post-implementation support to minimize business disruption
Operation support (secondary function)
Configure & Administer Networks
• Update network diagrams and documentation for design and planning of network communication systems
• Determine impact of network requirements on existing architecture, work processes and systems
• Draft technical documents for processes, technology and devices
• Assist in determining infrastructure systems specifications, input/output (I/O) processes and working parameters for hardware and/or software compatibility
• Configure, test, automate, integrate, model and analyse the Software Defined Network (SDN) infrastructure within the IT ecosystem
• Provide suggestions on the direction for Local Area Network (LAN) and/or Wide Area Network (WAN), internet, wireless and remote access services
• Participate in technical design reviews of applicable solutions
Optimise Network Utilisation & Performance
• Consolidate network data based on key parameters or metrics
• Assist in the development of capacity planning models, load-balance and/or redundancy solutions
• Administer tuning of networks for optimisation
• Review facility bandwidth requirements and system inter-dependencies
• Document network activities in accordance with organisational policies
• Monitor network activity and log technical issues
• Maintain awareness of emerging software and/or hardware solutions
Support Network Operations
• Conduct regular maintenance, patches and upgrades to the network
• Prepare technical specifications and documents to procure network equipment
• Perform routine backups and administer disaster recovery protocols
• Assist in the development of disaster recovery plans
Manage Network Security
• Monitor indicators of compromise or breach in network security
• Track and document network security incidents
• Configure network security across software and/or hardware components
• Coordinate and configure network access and controls
Resolve Network Incidents
• Classify and prioritise network incidents for troubleshooting
• Document network incidents and resolution methods
• Troubleshoot, diagnose and resolve network issues