Position Summary
The Network Engineer is responsible for managing and maintaining our enterprise network, servers, operating systems, and communication infrastructure across all regional locations. You must be a self-motivated problem solver with a passion for establishing and maintaining a stable network infrastructure.
The Network Engineer must ensure the security, integrity, and high availability of core systems and infrastructure. This includes developing, managing, and maintaining the network infrastructure to support the business operations. Key components such as software, hardware, cybersecurity tools, and data storage systems are essential to preserving seamless and secure connectivity across the enterprise.
A successful candidate should have a broad range of technical, people, and problem-solving skills, as well as a solid foundation in information technology.
You will be expected to work under moderate supervision. This position will require the ability to work flexible hours, including weekends and occasional holidays as needed.
Essential Duties and Responsibilities
- Oversee the management, monitoring, and daily operations of our enterprise network to ensure high performance and reliability.
- Identify and mitigate security threats through proactive updates and strategic planning in alignment with IT Leadership.
- Support IT projects with technical expertise and coordination.
- Develop and maintain accurate documentation, including network diagrams, configuration records, policies, and procedures.
- Manage the deployment and tracking of equipment and assets.
- Lead network-related projects from initiation to completion with minimal supervision.
- Collaborate with IT team members to manage escalations and issues, ensuring consistent service delivery across the organization.
- Contribute to the team by identifying opportunities to improve user satisfaction and expanding the IT knowledge base.
- Support and monitor compliance with company-wide and IT policies, ensuring adherence to regulatory and operational standards.
- Participate in broader technology initiatives across the company, offering network expertise and support as needed.
- Perform additional duties as assigned, adapting to evolving business and technical needs.
- Assist in the analysis, specification, installation and repair of computing devices, mobile devices, and peripheral equipment.
- Maintain effective communication with IT Leadership to ensure alignment on priorities and performance.
Effectiveness and Work Management
To perform successfully in this role, the following skills and attributes are essential:
Analytical and Problem Solving
- Demonstrate the ability to collect, interpret, and analyze data to identify and make informed decisions.
- Diagnose and resolve issues across the enterprise network, using logic and reasoning to evaluate alternatives and recommend effective solutions.
- Anticipate potential problems and take proactive steps to prevent or minimize impact.
Initiative and Adaptability
- Take initiative when challenges or opportunities arise, acting decisively while maintaining operational stability.
- Adapt to changing conditions and remain open to new approaches and technologies.
- Efficiently navigate formal and informal channels to overcome obstacles and drive progress.
Collaboration and Communication
- Partner effectively with team members and cross-functional staff to achieve shared goals.
- Obtain cooperation and support from internal and external stakeholders.
- Maintain clear and professional communication with IT Leadership and peers to ensure alignment and transparency.
Continuous Improvement and Professionalism
- Seek and accept feedback for personal and professional growth.
- Reflect on experiences to identify lessons learned and apply them to future situations.
- Take ownership of development and demonstrate integrity in conduct, appearance, and respectful interactions.
- Build trust and credibility through consistent performance and respectful interactions.
Execution and Accountability
- Complete projects and assignments on time and within budget.
- Maintain accurate and up-to-date documentation, including network diagrams, equipment inventories, configuration records, policies, and standard operating procedures to support transparency, continuity, and operational efficiency.
- Provide alternative solutions when technical obstacles arise, ensuring continuity of operations.
Technical Skills
- Deep understanding of the technical and functional requirements across our enterprise business ecosystems, including all equipment, networks, and specialized business systems.
- Support the implementation, configuration, and routine maintenance of the network infrastructure and related hardware across the organization.
- Continuously assess personal technical strengths and areas for growth; proactively search for training and development opportunities.
- Knowledge share with colleagues to foster team learning and contribute to a collaborative IT environment.
Communication
- Maintain clear, consistent, and professional communication with IT Leadership, team members, and stakeholders to support department and company objectives.
- Communicate effectively across all levels of the organization, avoiding ambiguity and ensuring alignment in messaging.
- Demonstrate a strong understanding of the Corporate vision, objectives, and core values.
- Express ideas and technical information clearly and concisely, both verbally and in writing.
- Actively listen to colleagues, especially when receiving instructions or project direction.
- Provide customer-focused service, ensuring a positive and professional experience from initial contact through resolution.
Minimum Requirements and Qualifications
Education and Experience
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum of 5 years of professional experience in network administration or a similar role with enterprise environments.
Certifications
- Industry Recognized Networking Certification (e.g. CCNA or equivalent) - Required
- Microsoft Certificated Solutions Expert (MCSE) – Preferred
Core Competencies
- Solid understanding of network design, architecture, and management principles.
- Hands-on experience configuring and maintaining an enterprise network.
- Strong grasp of managing network and endpoint protection solutions, and other security best practices to safeguard data and system integrity.
Technical Expertise
Candidates must demonstrate in-depth knowledge and hands-on experience with:
- Operating Systems and Servers: Microsoft Windows Server (All Versions), Microsoft Terminal Server, Windows 10/11, Microsoft Exchange / Microsoft Office 365, Microsoft Active Directory, Microsoft Entra, and Microsoft Group Policies
- Virtualization and Cloud: VMware, Microsoft Hyper V, cloud hosting concepts, and remote access
- Networking: DHCP, DNS, TCP/IP routing, subnets, VPNs, routers, switches, wireless technologies, and local and network printing
- Security: Network and endpoint security best practices, virus/malware removal,
- Backup and Recovery: Backup strategies
- Device Management: Mobile devices, mobile device management (MDM), hardware management and software upgrade management
Preferred Tools and Knowledge
- Solid experience with enterprise-grade security tools, including comprehensive SIEM and vulnerability management solutions used to monitor, assess, and remediate network threats.
- Familiarity with endpoint management solutions for deploying updates, monitoring device health, and maintaining compliance across organizational devices.
- Understanding of SOX audit requirements and related compliance standards.
BENEFITS:
Health & Wellness
Medical, Dental & Vision Insurance
Monthly Wellness Stipend
Employee Assistance Program (EAP)
Employee Philanthropic Giving Program
Disability Insurance (plans vary by location)
Financial Benefits
401(k) Program + Company Match
Profit Sharing Program (via 401(k)
Holiday Bonus
Performance Incentive Bonus Program
Tuition Reimbursement
529 College‑Savings Plan
Company-Paid Basic Life & AD&D Insurance
Time Off & Flexibility
Paid Vacation
Paid Sick Leave
15 Paid Company Holidays
2 Floating Holidays
Birthday Off