Analyst, Transportation

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

How we LEAD:

Universal Music Manufacturing & Logistics is seeking an experienced transportation billing analyst to support the US physical supply chain with inbound and outbound transportation.

This role is responsible for monitoring and ensuring timely payment of freight invoices to carriers. Additional responsibilities include GL coding for rebilling to UMG departments and Label groups, carrier invoice dispute review/resolution, freight claims processing, and freight spend monitoring.

How you'll CREATE:

• Review freight invoices that are rejected for payment by freight audit provider, research and resolve discrepancies between provider and carrier

• Ensure all freight invoices are accurately coded for internal rebilling to appropriate UMG department or Label group

• Review and submit shipment paperwork to support the processing of carrier invoices

• Assist in periodic audit of carrier payments by freight audit provider

• Generate and publish shipment reports, freight spend metrics, and cost reports

• Maintain open communication with UMG Supply Chain Team, UMG Label Groups, and carriers

• Track shipments, identify and submit freight claims, follow-up with carriers for resolution and payment processing

• Support the transportation team with bid requests, carrier selection, scheduling, and tracking outbound/inbound loads to ensure on-time delivery

• Create shipment paperwork, customs documents, and schedule appointments

• Manual entry and record updates to the Transportation Order Management System and SAP

• Identify process improvement opportunities to reduce total delivered cost

Bring your VIBE:

• 3 years’ experience and proven, positive track record as a Transportation Analyst, Logistics Analyst or Transportation Coordinator or in a comparable role

• A minimum of 1-2 years of experience in a customer or vendor facing role

• Understanding of modes of transportation, cost, and carrier tariffs

• Able to understand, interpret, and analyze carrier tariffs

• Proficient in transportation management systems (TMS) or an order management system

• Understanding and familiarity with supply chain concepts and transportation documents (BOL, DR, CI)

• Strong computer skills including extensive experience with Microsoft Office Suite

• Ability to effectively relate to and communicate with people at all levels of the organization as well as vendors and customers

• High Level of attention to detail

• Knows how or where to obtain information; is resourceful.

• Ability to analyze data and trends, make educated conclusions based upon data

• Embraces teamwork; shares ideas / methods to improve performance

• Proven verbal and written communication skills

• Prioritizes work activities; plans and stays organized

• Manages timelines; deals effectively with the challenges of a fast pace, high pressure environment and deadlines

• Takes independent action and works autonomously

• Takes initiative and seeks increased responsibilities

• Experience in consumer products, retail operations, or e-commerce is preferred

Perks Playlist:

Join an entrepreneurial, global organization where authenticity, boldness, creativity, connection, drive, and insight aren’t just values—they’re how we work every day. Here are some of the ways we support you along the way (and just a few of the benefits we offer):

• Comprehensive medical, dental, and vision coverage

• Including 100% coverage for out-patient in-network mental health services

• Fertility coverage for eligible medical plan participants

• Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)

• Student Loan Repayment Assistance and Tuition Reimbursement

• 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution

A variety of ways to prioritize much-needed time away from work including:

• Flexible Paid Time Off (PTO) for exempt employees

• 3-weeks PTO for non-exempt employees

• 2-weeks paid Winter Break

• 10 Company Holidays (including Juneteenth and Wellbeing Day)

• Summer Fridays (between Memorial Day and Labor Day)

• Generous paid parental leave for every type of parent

Check out our full overview of benefits on the Perks Playlist page of the career site.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

Universal Music Group is an Equal Opportunity Employer

We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.

Please note, UMG is not enrolled in E-Verify in California and New York, and cannot support employment of candidates whose employer must enroll in E-Verify, for example candidates on STEM-OPT.

For more information, please click on the following links.

E-Verify Participation Poster: English / Spanish

E-Verify Right to Work Poster: English | Spanish

Job Category:

Manufacturing, Logistics & Supply Chain

Salary Range:

$45,910 - $75,000

The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply.