AI Project Manager & Business Analyst - Part Time - Camberwell

Salary: $100,000 to $120,000 FTE, pro-rated for part time

Lead the projects that make AI and automation work across our business

• Permanent and part time: 3 days a week, around 4 to 5 hours a day, flexible around school hours

• $100,000 to $120,000 FTE (pro-rated), Camberwell office

• Own our AI and automation projects from scoping to delivery

• Start by improving how we work now, then help shape how we grow

• Suits a project, implementation or business analysis all-rounder who wants the interesting work without the corporate load

As Australia's most awarded business coaching firm, we've been helping established businesses improve since 2002.

Demand for our services is growing as more small and medium businesses feel the pace of change picking up, so we're adding this internal role to keep us moving forward.

At its heart this is a project and implementation role. You'll run a portfolio of AI and automation projects end to end and embed them across the whole business, from how our coaches work to how our operations team runs.

This ad is probably longer than the others you're looking at, here's why: this role matters to us. We're not trying to cut costs or cut corners or cut staff. Actually, the complete opposite: we're investing more, doing more, hiring more. The better Tenfold gets, the more we can help our clients who are owners of small-medium businesses. If you know someone who has an established business, who is putting in time and effort to make it better for their family, their employees, their clients, that's who gets the uplift of our improvement.

What makes this role different

• You'll be a permanent part of a stable, secure business led by a respected MD. Not a contract role or short-term placement.

• You'll work alongside your teammates in family-friendly hours. The role is genuinely part time with the scope built to fit three days a week in our office in Camberwell.

• You own the work end to end. You'll have the agency to scope something, build it and have people using it the same week.

• Respect and room to be curious. Once the obvious inefficiencies are gone, we want your curiosity, your "What if we...". You'll get to explore what's possible for this business that it can't do today.

• You'll see first-hand what your work is worth. In a business our size, the difference you make is visible straight away.

What you'll work on

The low-hanging fruit: improving how we work now

• Collaborate with our team to understand how the work really gets done, then identify how to improve it with automation and AI.

• As you see the work happening, you'll be in the perfect position to see our blind spots: what we're missing, what's being duplicated, where we're good but could be great.

• Assist with integration of CFlow to our systems including Xero, Pipedrive, EziDebit and Annature.

• Use the right-fit tool, whether that's Claude, Power Automate, the native AI tools within an application, or something bespoke.

• Map current processes, understand the outcomes we're aiming for, sequence the work and keep it moving.

• Know when to stop and move on to the next opportunity to improve our business.

The bigger prize: shaping how we grow

• Help us think about how to use AI and automation for the future versions of our business so we continue to lead from the front.

How we work

• Your skills and experience will be valuable as you collaborate with the Managing Director, our senior business coach and the key people in our business who run the engine: finance, operations, marketing, client comms.

• Projects are your strength so we'll protect your time so your days stay focused.

• Because you'll be working with people who are available to collaborate at different times, embedded is best. 1% improvements happen 100% faster when we're together so working on-site in our professional office in Camberwell is preferred. The opportunities in this role only become obvious when you see in real time how people actually work, and can test and implement collaboratively.

What you'll bring

• Experience implementing software or changing business processes in small to medium businesses. You might currently be an Implementation Consultant, Implementation Manager, Business Analyst, Project Manager, Business Improvement Lead, Service Delivery Manager, Solutions Consultant, Product Owner or something adjacent.

• Solid project management fundamentals: scoping, requirements gathering, logical sequencing, and keeping work on track without a PMO behind you.

• A business analyst's instincts. You map the process, ask why a step exists, and find the dependency everyone else missed.

• Data literacy. You don't need to be a data analyst, but you do need to think logically about data: where it lives, what format it's in and whether it can be trusted.

• Working knowledge of AI tools and automation platforms, and the judgement to pick the simple solution when it's the right one.

• An outcome-first mindset. You care about what the technology does for the business rather than the technology itself.

• The confidence to bring us an idea we haven't had and make the commercial case for it.

• The communication skills to work with people who, like you, are outcome focused yet may not have the same level of technical expertise (or interest) as you.

Nice to have

• Hands-on experience with Xero, Pipedrive, Power Automate, Claude Cowork or similar

• Experience delivering software or process change into lower-tech industries such as trades, construction, manufacturing or professional services

• Experience in a business that wasn't primarily a technology business

This role will suit you if

• You've done implementation or improvement work in a large organisation and want the same substance without the travel, the hours or the politics.

• You're coming back to work after a break and want a role with genuine scope that fits sensible hours.

• You like getting something working, handing it over, and moving on to the next problem.

• You don't just follow a checklist. You challenge assumptions and design for an outcome.

• You get more satisfaction from asking "what if we did this completely differently" than from closing out a ticket.

What we offer you

• $100,000 to $120,000 FTE, pro-rated for part time. Negotiable based on your experience.

• Permanent part-time work: 3 days a week, around 4 to 5 hours a day, business hours, in our Camberwell office. Off-street parking and close to public transport.

• Clear expectations and realistic workloads. We don't do heroics.

• Quarterly team days (we've done cooking classes, croquet, axe throwing and painting to name a few).

• A calm, professional environment with an intelligent, supportive and inclusive team.

A bit about us

We're Australia's most awarded business coaching firm. We've been coaching since 2002, helping owners of small and medium businesses with every part of their business: finance, strategy, marketing, HR, operations, commercial decisions and growth plans.

Our clients come from every sector: building and trades, manufacturing, retail, professional services, health care and more. Read about them here: https://tenfoldcoaching.com.au/testimonials/

See our values here: https://tenfoldcoaching.com.au/our-values/

Web: https://tenfoldcoaching.com.au/ | Instagram: @tenfoldbusinesscoaching | LinkedIn: https://au.linkedin.com/company/tenfold-business-coaching

How to apply

Please submit two documents, both as separate attachments:

1. A cover letter addressed to our Practice Manager, Tania Baker, that briefly addresses the points below. Please include your postcode.

2. Your resume.

Both the cover letter and the resume must be attached as separate files. Don't paste your cover letter into your resume, and don't submit it as message text only. Applications that don't include both attachments won't be assessed.

What to cover in your cover letter

Keep it brief. Answer the multiple-choice points in a line each, then use the last two in a short paragraph each.

1) Which of these best describe your background? (select all that apply)

• Implementation Consultant or Implementation Manager (software into businesses)

• Business Analyst or Business Improvement / Process Lead

• Project Manager or Service Delivery Manager

• Solutions Consultant, Product Owner or similar

• IT support / helpdesk / infrastructure

• Other

2) What has been your involvement or experience with implementing business software?

• I've led multiple implementations end to end

• I've supported implementations led by someone else

• I haven't implemented but I've worked extensively inside these platforms

• No experience yet but keen to learn

3) Have you personally built automations that connect different business systems (for example integrating a workflow tool with accounting, CRM or payment systems)?

• Yes, I've designed and built these myself

• Yes, alongside a developer or vendor

• I've scoped them but not built them

• No

4) Which of these have you personally been responsible for? (select all that apply)

• Mapping current business processes and finding where they break

• Gathering requirements and scoping work

• Choosing the right tool for the job (build, buy, native feature or automation)

• Building automations or configuring software yourself

• Getting a non-technical team to actually adopt the change

• Sequencing and keeping projects on track without a PMO behind you

• None of the above

5) Which of these tools have you used hands-on? (select all that apply)

• Cowork (Anthropic), Work (OpenAI) or similar AI agentic assistant

• Power Automate

• Zapier, Make or similar automation platforms

• Xero

• Pipedrive or another cloud-based CRM

• Native AI features inside business applications (e.g. CoPilot, Just Ask, Lightning)

• Workflow platforms such as CFlow, monday.com or similar

• None of these

6) What is your primary working environment?

• Windows and Microsoft 365 (Outlook, SharePoint, Teams, Power Automate)

• Mostly Windows / Microsoft, some Google or Mac

• Google Workspace

• Mac / Apple

• Roughly even mix

7) For a typical project you've delivered, roughly how many people's day-to-day work was directly and meaningfully changed by it?

• A whole team or department (10+ people)

• A handful of people (3 to 10)

• One or two people

• Mainly my own work

8) What size of business have you mostly delivered change into?

• Owner-operator business and/or small business with less than 30 people in office roles

• Larger than small business, smaller than corporate

• Large corporate / enterprise

9) Briefly describe one process improvement or automation you scoped and delivered end to end. Tell us the tool you chose and why, and the business outcome it produced.

10) Based on what you know about a business like ours, name one AI or automation opportunity you'd expect to find, and why it would matter.

Please note: only Australian citizens and permanent residents who can reasonably commute to Camberwell are invited to apply.

We thank all applicants in advance, but only successful candidates will be contacted for a call. (No recruiters please, we've got this covered.)