AI Process Analyst

The AI Process Analyst is a member of the AI team and works directly with business units to deliver practical generative AI solutions that support real business outcomes. This role focuses on taking defined business processes and use cases and turning them into working no-code AI agents and automated workflows that improve how work gets done.

This is a hands-on, business-facing role. The ideal candidate is comfortable meeting with stakeholders, asking good questions, and translating business needs into well-defined AI solutions. Writing code is not required, but a strong technical aptitude is. The right person can build, test, and refine no-code AI agents and workflows using enterprise AI platforms, takes initiative, and is detail-oriented and curious. They understand the importance of accuracy, consistency, and responsible AI use, are comfortable working in a regulated environment, and enjoy helping teams work better through automation.

Responsibilities:

• Build, configure, test, and refine no-code AI agents and workflows for defined business use cases
• Translate business needs into effective agent instructions, workflow logic, and practical AI-driven solutions
• Meet with business stakeholders to clarify requirements, validate outputs, and support solution delivery
• Partner with stakeholders to gather feedback and improve solution performance over time
• Assist in defining use cases, requirements, and success criteria for AI and automation initiatives
• Help business teams build confidence in new AI solutions and use them responsibly in their day-to-day work
• Perform other duties as assigned

Required Qualifications:

• 3-5 years of related technical Business Analyst and/or applied AI experience
• Demonstrated ability to use AI to improve, streamline, or automate business processes
• Strong communication skills and ability to work effectively with business stakeholders
• Technical aptitude and comfort working with emerging technologies
• Ability to think critically about business problems and translate them into practical solutions
• Ability to take initiative and work independently while collaborating effectively with others
• Strong attention to detail and a willingness to test, iterate, and improve based on feedback
• Bachelor's degree in Accounting, Finance, Entrepreneurship, Economics, MIS, Business, Math, Computer Science, Engineering, or a related field
• Minimum 3 years of relevant U.S.-based experience
• This position is on-site in Oklahoma City and requires residency within the area to be considered.

Preferred Qualifications:

• Experience with enterprise AI platforms, including tools such as Glean or Microsoft Copilot Studio
• Familiarity with requirements gathering for technology projects
• Experience with process improvement
• Experience working in a regulated industry such as banking, finance, or insurance