AI First - Senior Business Analyst, GFT

What is the Opportunity?

The successful candidate analyzes information technology (IT) requirements in business processes, through requirements elicitation, solutions identification, risk analysis and collaboration across (IT) teams through implementation and organizational adoption. The candidate applies experience and seasoned knowledge, skills, and practices to perform a variety of assignments, including, but not limited to Agentic AI.

We’re looking for someone to join our team who is an early adopter, excited about transformation, follows curiosity when approaching new challenges and is a self-starter.

What will you do?

• Elicit and analyze Business requirements and create documentation such as current and future state business process, user stories, data mappings and catalogues, business rules, use cases and user interface design.

• Contribute to requirements prioritization and leverage techniques to drive out priorities and meet quarterly and annual business objectives.

• Work collaboratively with our business partners and stakeholders from multiple IT teams (i.e. source systems, data science, software development, architecture, support, etc.).

• Analyze and review different options for data integration and provide recommendations on the solution; such as assessing and defining materiality of data quality issues and possible impact to project objectives.

• Contribute to data model and system architecture decisions

• Contribute to business decision making using domain knowledge

• Incorporate enterprise standard requirements methodology in requirements planning, analysis and documentation.

• Prepare requirements for review; applying various communication techniques and lead requirements walkthrough and sign off sessions

• Apply advanced coverage analysis techniques to ensure relationship between scope, detailed requirements, and testing through validation to implementation

• Demonstrated early adopter, curious mindset and self-starter

• Comfortable working with SDLC and AI DLC as well as other traditional methodologies

• Communicate the impact of changes through cost-benefit analysis taking into consideration time, effort, and business priorities when required

• Resolve conflicts/issues on behalf of BSA team and escalate as required

• Support QA in development of the Functional System test cases and test plans, ensuring coverage

• Validate that Functional System test plan and test cases have full coverage of the critical requirements

• Support Design and Development activities by providing requirements clarifications and refinements

• Support User Acceptance Testing and Production Implementation Verification activities including planning, defect triage, and root-cause analysis for requirements-related issues

• Support the development of the end-user documentation and training when required

• Communicate effectively, written and verbal, to various audiences (technical and non-technical)

• Demonstrated experience using Agentic AI, understanding of LLM and ML practices.

• Uses AI to increase productivity and efficiency and process optimization

What do you need to succeed?

Must-Have:

• Strong business communication and stakeholder relationship skills

• Advanced problem solving skills and technical acumen

• Proven experience with various project delivery methodologies such as Waterfall, Iterative and/or Agile and AI DLC

• Experience in requirements planning and prioritization including stakeholder analysis and effort estimation

• Requirements elicitation techniques such as Document analysis, Interviews, Facilitated workshops, Observation, Prototyping, Focus groups, Surveys;

• Requirements analysis and documentation: - Scope Modelling, Business Process Modelling, Use Cases and Scenarios, Data Requirements

• Business Rules Analysis and Decision Modelling

• User Interface Design

• Non-Functional requirements

• User Stories, Story Decomposition, and Story Mapping

• Acceptance and Evaluation Criteria Definition

• Validation of AI models

• Requirements management and communication – requirements walkthroughs; scope and change management; traceability; configuration management, backlog management

Nice to Have:

• Certified Business Analysis Professional (CBAP) or Project Management Institute – Professional in Business Analysis (PMI – PBA) Certification

• Strong knowledge of fundamental data concepts (for example, but not limited to groups, hierarchies, data structures).

• Experience working with ML or AI tools

• Audit domain knowledge

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• The opportunity to work on projects that have genuine, measurable impact: automating manual processes, re-engineering workflows and making financial analysis and reporting faster and more reliable

• Leaders who support your development through coaching and managing opportunities. Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team

#LI-ASPOST

Job Skills

Agile Methodology, Business, Business Data Analysis, Business Needs, Business Processes, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Information Technology (IT), Interpersonal Relationship Management, Requirements Analysis

Additional Job Details

20 KING ST W:TORONTOTorontoCanada37.5Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2026-08-112026-09-01

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.