2nd Line Help Desk Engineer - Surrey
Jump IT Recruitment · Ash Vale, Aldershot ·
- Employment
- Full time
- Category
- Support
A permanent, predominantly office-based 2nd Line Help Desk Engineer role in the Guildford/Surrey area, providing 1st and 2nd line support for desktop, mobile, and laptop users. Core tech is Microsoft-based: Windows, Office365, Active Directory, and Remote Desktop, alongside ITIL-style incident management and SLAs.
1st Line, 2nd Line, Help Desk, Service Desk, SLA's, ITIL, Problem Solving, Incident Management, Windows, Office365, Microsoft, AD, Remote Desktop, Hardware (Desktop, Mobile and Laptop), Software, Network New role to join our client's Surrey-based Help Desk Support team. The role is permanent and predominantly office-based (Guildford area). Good experience of 1st and 2nd Line support is needed across desktop, mobile, and laptops using Microsoft-based tech (Office365, AD, etc.) Good problem-solvi…