支払グループ スタッフ/Customer Service Dept. Payment Group, staff

• 保全支払業務(解約・年金・生存・満期・貸付等)の実務遂行（一部領域のリードを含む）
• 保全支払業務における業務改善プロジェクトやシステム対応への参画
• 保全支払業務における顧客体験向上に向けた施策の実行支援
• 保全支払ベンダーとの日常的な業務連携・品質管理支援
• 関連部署（コールセンター、契約管理部門、システム部門等）との連携・調整
• 保全支払業務に関する事務ルール・マニュアルの整備および更新
• 法令・社内規程に基づく適正な事務運営およびコンプライアンスの徹底

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Hybrid