Youth-in-Transition Resident Manager - Woolson Block Program - Springfield - VOLUNTEER POSITION

Position Purpose:

The YIT Resident Manager is a volunteer position. The individual in this role assists with the operation of a housing program for individuals aged 18-22 who need extra support to successfully launch into adulthood. The individual will coordinate with HCRS and Springfield Housing Authority staff to ensure youth: safety, compliance with program requirements, and development of independence. Perks with this volunteer position include free housing and parking in downtown Springfield, Vermont.

Principal Responsibilities and Duties:

• Models appropriate attitudes and behavior, particularly a positive outlook, emotional stability, insight, compassion and creates a culture of learning.
• Monitors participant cooperative living and use of common areas.
• Ensures that all common areas are kept clean, neat and maintained and reports all property/maintenance issues to the SHA manager immediately.
• Enforces program rules of no drugs, alcohol, smoking/vaping and overnight guests and complies with these rules as well.
• Resolves conflicts as able and reaches out to HCRS, Crisis and LE as needed for support.
• Reports any incident involving drugs, violence, abuse or other illegal activity to LE immediately. Also reports incidents to HCRS and SHA staff, secondary to LE.
• Convenes house meetings as needed.
• Maintains building security, keeping entry doors closed and locked, etc.
• Maintains ‘good neighbor’ relationships and positive curb appeal.
• Coordinates curbside trash pick-up and recycling with participants.
• Ensures that parking rules, property inspections and other property management rules are maintained.
• Attends weekly team meetings with HCRS and/or SHA staff and participants.
• Performs other duties as needed.

Scope of Position:

Oversees YIT housing program after hours and when staff are not present. Works with about 4 participants.

Key Knowledge, Skills and Abilities to successfully perform this job:

• Has successfully launched into adulthood or successfully completed this program.
• Exhibits compassion and respect for YIT participants, their families, and their service providers.
• Sets appropriate boundaries with self, participants and others.
• Collaborates well with other agencies.
• Understands trauma informed care.
• Has excellent interpersonal and communication skills.
• The ability to be creative in responding to different participants’ needs.
• The ability to report information accurately and objectively.
• The ability to regulate one’s own emotions and behavior during stressful situations.
• Seeks to grow professionally.
• Can act in accordance with all agency and program rules and expectations.

Relationships:

Supervised by area manager and works closely with YIT case manager.

Coordinates with HCRS and SHA to ensure safety and development of participants and continuity of care.

Qualification Statements

Minimum:

• Must be stable, responsible and reliable.
• Must live on site.
• Must have own telephone.
• Must comply with house rules.
• Must be able to adhere to rules of confidentiality.
• Must meet income/schooling qualifications.
• High school diploma or GED required.
• Compensation is rent free apartment inside YIT housing program and free parking.

Preferred:

• Associate or bachelor’s degree in a related field preferred.
• 1-2 years of experience in mental health or related field preferred.
• CPR, CPI and First Aid training preferred.

Working Conditions and Additional Information:

• While performing duties of this job, staff will be required to stand, walk, sit, and lift up to 25 lbs.
• Must be able to read, write and do basic math.
• The work environment is an independent living program with apartments and common living space.
• Staff may be exposed to intense situations.
• The noise level is quite to moderate.
• The duties, responsibilities, skills and abilities listed are not finite.