Y6RW3V9V After-sales engineer - Singapore
TTUKoffer ·
- Category
- Solutions engineering
- Experience
- 1+ years
- Salary
- sgd 10,000 – 12,000 / month
This role involves providing technical support and troubleshooting for enterprise cloud platform environments, supporting deployment and operations, and handling customer communication in Singapore.
Hiring: After-sales Engineer (Cloud Platform Support)
Location: Singapore (Long-term onsite support for a leading banking client)
Salary Package: SGD 10,000 – 12,000/month
Employment: Direct employment with client
We are looking for an After-sales Engineer to support enterprise cloud platform projects in Singapore.
This role is suitable for candidates with experience in:
- Cloud Support / Technical Support
- Infrastructure Support / Platform Operations
- Linux / Cloud Platform
- Docker / Kubernetes / Container Technologies
- Customer-facing technical troubleshooting
Key Responsibilities:
- Provide technical support and troubleshooting for enterprise cloud platform environments
- Support product deployment, testing, implementation, and daily operations
- Handle support tickets and coordinate issue escalation when required
- Work closely with customers and internal technical teams
- Prepare technical documentation, reports, and support materials
- Support customer communication and maintain strong relationships
Requirements:
- Singapore Citizen / PR only
- Bachelor's degree in IT, Computer Science, Engineering, or related field
- 1+ year experience in cloud support, technical support, infrastructure support, DevOps, or related IT roles
- Familiarity with Linux, Docker, Kubernetes, cloud platforms, or enterprise infrastructure is preferred
- Good English communication skills
- Comfortable working in a customer-facing onsite support environment
Interested candidates are welcome to send their CV for a confidential discussion.