XTN-9663402 | ASSOCIATE WIFI AND END-USER SUPPORT SPECIALIST

For over 45 years, Advizex has helped businesses navigate the changing landscape of information technology (IT) to find the right solutions to achieve their business objectives. To create true business value our innovative solutions are designed to meet customers’ individual business needs. Our people bring deep technical expertise and real-world experience to develop lasting business relationships. Through our deep heritage built from Applications to Infrastructure are essential elements of our approach driving adoption of new innovative solutions. Today, it is the further integration of Applications and Infrastructure that unleashes the power of Software Designed IT Modernization and Cloud Computing with Security requirements as the underpinning of these focused solutions.

We pride ourselves on providing exceptional Managed IT services to our clients. Our team believes that the way to build trust and a long-term client relationship is by ensuring that expectations are crystal clear, making our work transparent, and being great communicators. Advizex brings in-depth and proven expertise to managed services. We view technology holistically, which means we take the time to understand our customers’ business environment and objectives before delivering actionable ideas to improve our customers’ IT infrastructure and user experience.

Position Overview:

We are hiring a WiFi and End-User Support Officer to join our Global Support Center. This hybrid role bridges enterprise WiFi infrastructure support with frontline Help Desk troubleshooting. As part of our growing WiFi-as-a-Service initiative, you will play a critical role in ensuring seamless connectivity and technical support for end users across a global enterprise environment. This officer-level position is ideal for a technically proficient professional who thrives in both system-level diagnostics and user-facing support. You’ll be empowered to monitor wireless environments, resolve complex connectivity issues, and contribute to the evolution of our wireless services.

This officer-level position is ideal for a technically proficient professional who thrives in both system-level diagnostics and user-facing support. You’ll be empowered to monitor wireless environments, resolve complex connectivity issues, and contribute to the evolution of our wireless services.