XTN-9282968 | CROSS-CHANNEL SALES DEVELOPMENT REPRESENTATIVE

This role is focused on qualifying and managing a pipeline of new retail Business Opportunities for the outbound Sales Team for the Maropost Software Suite (Retail Express, Neto, Merchandising Cloud, Marketing Cloud, Commerce Cloud, Service Cloud and more). As a Cross-Channel Sales Development Representative (XDR), you’ll focus on outreach, prospecting, and lead qualification.

The role will focus on connecting with as many leads as possible and determining if they're good customer fits, then moving leads through the sales pipeline.

• Health Insurance/HMO
• Enjoy unlimited MadMax Coffee
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves

• Reporting to the Sales Manager, you’ll work closely with the Sales team and our Partner Account Management team. Develop and deliver a sustained pipeline of business opportunities by actively prospecting new relationships through lead contact lists provided by management, and through other self-generated leads as prescribed.
• Follow the established XDR processes, daily call rates, scripts and contact cadences, and complement this with your own skills and experience.
• Effectively and independently deliver the Maropost value proposition, demonstrating a high understanding of our products and the retail market.
• Consistently and regularly use the Company CRM (HubSpot) as instructed to provide timely and accurate forecasting and reporting of activity within the SDR function.
• Understand internal XDR Opportunity & Sales Stages, and consistently and accurately complete all information relating the opportunity to facilitate to movement to the next stage of the process, for eventual acceptance by the sales team as a Sales Qualified Opportunity.
• Appropriately engage management and staff in the XDR Opportunity Cycle and provide ongoing feedback.
• Represent Maropost in a professional and ethical manner to clients, prospects, partners, and fellow colleagues.

• Previous sales experience, ideally in an SDR role.
• Strong ability in solution or challenger sales methodology.
• Experience in SaaS, ecommerce, and/or digital technology preferred.
• Familiarity with CRM systems (HubSpot) for accurate forecasting and reporting.
• Structured approach to maximizing sales opportunities and pipeline activity.

• Experience in Sales in Retail space and B2B
• Experience doing POS Lightspeed
• Phone/ video/ face to face sales experience
• Working on cross-channels
• Experience with HubSpot/ Apollo/ Dialpad is a plus