XTN-2951754 | QUALITY ASSURANCE ANALYST

Functional overview

Zoom is growing at an explosive pace by every measure - revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture makes Zoom an awesome place to work. We are expanding teams across the organization. If you are motivated by delivering happiness, come join us at Zoom!

We are looking for an Account Executive SMB to join our team based in Mnila with the right energy, competitive spirit, personal drive and track record of success in Sales. This position involves working with SMB/Commercial business clients to provide them the right Zoom services that meet their video and online meeting needs. Working in a defined geographic territory, you will proactively engage with targeted companies, as well as follow up and close on various sources of inbound leads

Duties and responsibilities

• Meet or exceed sales and product objectives
• Effectively qualify leads and identify prospect needs, engaging technical resources as required
• Create client demos/ presentations, quotes/ proposals, and Quarterly Business Reviews (QBRs)
• Conduct high-level conversations with C-Level and VP -Level Executives to address business needs
• Utilize solution-selling techniques to effectively guide sales process to close
• Develop and maintain business within existing accounts, manage complex sales situations and sales campaigns
• Upsell and leverage business from new and established customer relationships
• Utilize Salesforce CRM to provide timely and accurate sales activity tracking and status updates
• Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
• Forecast sales activity and revenue achievement while creating satisfied customers
• Resolve client issues in a timely and thorough manner; escalates issues to manager as appropriate
• Keep informed of product line, competition and industry trends that may impact client business activities

Minimum competencies

• This position requires the ability to hunt into new accounts, develop and maintain business within existing accounts and manage complex sales situations and large projects
• Demonstrated excellence in presentations skill with ability to build relevant, strategic messaging
• Presence and proficiency in social media such as LinkedIn preferred
• Strong collaboration and relational skills
• Business forecasting, pipeline development and management skills are required
• A proven track record of closed sales, client satisfaction, & team work
• Must have strong verbal skills with consultative professional business acumen
• Must be detail oriented, organised, ethical, responsible, & self-motivated
• Strong Internet research skills with excellent PC literacy [Excel, Outlook, Word, PowerPoint]

Minimum qualifications

• 3/5+ years of Account Executive experience in a Technology company
• Direct SaaS/ Cloud selling experience
• SaaS video or web conferencing solutions selling experience preferred
• Inbound sales experience
• Salesforce CRM experience preferred
• Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , any field.
• At least 3 year(s) of working experience in the related field is required for this position.
• Preferably 3-5 Yrs Experienced Employees specializing in Sales - Telesales/Telemarketing or equivalent.
• Strong Preference is given to Bi-linguals or candidates who can speak English and other Asian languages, particularly Korean, Mandarin, Bahasa or Thai.