Working Student (f/m/d) - User Experience Design for AI at Customer Experience & Solutions (CXS)

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you'll build

Position title: Working Student (f/m/d) - User Experience Design for AI at Customer Experience & Solutions (CXS)

Work Area: Software-User Experience

Location: St. Leon Rot

In this role, you’ll:

• Gain first-hand insights into the diverse role of UX designers at SAP, learning about different workflows, methods, and collaboration models across teams
• Work closely with the CXS UX team in their day-to-day work and contributing to shared project goals
• Contribute to impactful UX projects at the intersection of user experience, technology, and AI
• Collaborate on emerging AI-driven use cases, exploring new interaction paradigms and helping shape the future of UX
• Gain hands-on experience by applying your theoretical knowledge in real-world settings while learning from experienced UX professionals who value mentoring and knowledge sharing
• Learn and apply best practices in UX design, absorb established design standards, and continuously develop your skills within a collaborative and supportive design culture

What you bring

You are a student (f/m/d) at a university or a university of applied sciences. We’re looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Strong interest in AI-based products and current technological trends
• Familiar with user-centered design and interaction design
• Basic understanding of UX design concepts, techniques, and design tools is a plus
• Eager to learn about the latest trends and developments in UX design
• Demonstrates strong analytical and problem-solving skills, capable of identifying pain points and devising innovative solutions to enhance user satisfaction
• A team player with excellent communication and presentation skills
• Proficient in analyzing user feedback and open to discussing solutions and improvements with experts
• Willingness to work mostly onsite in St. Leon-Rot
• Fluent in German and English

Where you belong

The User Experience (UX) team at CXS is focused on designing and creating engaging, intuitive, and effective digital experiences for customers. As a critical part of the broader Customer Experience (CX) department, the UX team works to empathetically understand and address user needs, leveraging cutting-edge technology and data-driven insights to enhance user interactions across digital platforms. The team's interdisciplinary approach combines expertise in design, psychology, and technology, fostering an environment of innovation and collaboration.

Envisioning to “Delight customers. Always.”, the Customer eXperience & Solutions (CXS) teams within the Customer Support organization engineer software products in the area of Application Lifecycle Management (ALM) that helps to create the perfect experience throughout the customer journey, from discovery & implementation to go-live, for all SAP products.

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and leveraging state of the art software.

This is a SAP global, strategic, paid working student position that provides students with opportunities to find purpose in their careers.

#Workingstudent #Werkstudent #Germany #Deutschland #Student #SAPGermanStudentsCareers #SAPNextGen

​

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 452536 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Part Time | Additional Locations: #LI-Hybrid