Workforce Management Process Analyst

Job Title

Workforce Management Process Analyst

Job Category

Engineering

Job Description

What starts with YOU, moves the world!

Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Workforce Management Process Analyst out of our Avon, IN and occasionally our Danville, IL facility - the incumbent will travel between the two.

What You Will Do:

• As a Workforce Management Process Analyst, you will be responsible for maintaining and supporting the workforce management system while partnering with operations leadership to improve productivity, efficiency, and resource utilization.
• Develop, implement, and maintain labor standards for warehouse operations.

• Conduct time studies and workflow analysis to establish accurate performance expectations.
• Maintain warehouse layouts, process maps, and operational flow documentation.
• Collect and analyze operational data to identify opportunities for labor and process improvements.
• Review workforce management reports and performance metrics with supervisors and management teams.
• Train supervisors and support staff on workforce management tools, reporting processes, labor standards, and performance measurement methodologies.
• Maintain system data, including job codes, equipment information, security access, employee schedules, and related workforce management files.
• Validate labor standards and recommend corrective actions when process, equipment, or operational changes occur.
• Support continuous improvement initiatives focused on safety, quality, productivity, and operational efficiency.
• Evaluate labor adjustment requests and exercise sound judgment to ensure data accuracy and consistency.

Who You Are:

• You are an analytical problem-solver with a strong understanding of warehouse and distribution operations.
• You enjoy working with data, identifying process improvement opportunities, and collaborating with leaders to drive operational excellence.
• You communicate effectively with employees at all levels of the organization and can translate complex information into practical solutions.

What You Will Need:

• Bachelor's degree in Industrial Engineering, Operations Management, Supply Chain, or a related field preferred.
• Equivalent combination of education and relevant experience may be considered.
• Equivalent industry experience of 8-10 years may be considered in lieu of a degree.
• Possess 4-6 years of experience in warehouse, distribution, industrial engineering, workforce management, or related operations environments.

Skills & Abilities:

• Knowledge of warehouse and distribution center operations.
• Experience conducting time studies, labor analysis, or process improvement activities.
• Strong analytical and mathematical skills.
• Proficiency with computer applications, databases, and reporting tools.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to train and coach operational personnel on workforce management processes and tools.
• Ability to analyze data and provide actionable recommendations to leadership.

Who we are:

Hyster-Yale Materials Handling, Inc., designs, engineers, manufactures, sells and services a comprehensive line of lift trucks, aftermarket parts and technology and energy solutions that are transforming the way the world moves materials from Port to Home. As a global leader in the materials handling industry, Hyster-Yale Materials Handling, Inc, has been building relationships with our customers, suppliers, dealers and employees for over 100 years. For more information about a career with Hyster-Yale, please visit hyster-yalecareers.com.

What we offer:

Hyster-Yale Materials Handling, Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid work option, and opportunities for growth and development. A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k).

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Job Type

Permanent

Time Type

Full time40

Travel Required

10-25%

Primary Location

HY US Avon, IN

Address

10144 Veterans Dr

Zip Code

46123

Field-Based

No

Relocation Assistance Available

No

We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.

EOE/Minorities/Females/Veterans/Disabled