Workday Systems & Data Analyst

About Us
Our mission is to brighten the lives of seriously ill children and their families. Our programs bring them fun, joy and laughter when they need it most… because happiness matters. When you join Starlight…

• You’ll change lives for the better: Positively impacting the lives of seriously ill children, young people, and their families.
• You’ll have inspiring and positive work. We work to our strengths; we care about each other and we work collaboratively. We work flexibility, so we work where we work best.
• You’ll be part of an exceptional team. We’ve been recognised as a Great Place to Work, we’re one of AFR’s Most Innovative Companies and we’re also the most trusted children’s charity in Australia.

About the Role
We create exceptional people experiences across every stage of the Starlight employee journey, enabled by simple, effective processes and people technology.

The Systems & Data Analyst supports and administers Workday (HCM, Recruiting, Learning & Performance) and other people platforms, ensuring accurate data, reliable system performance, and timely support for managers and employees.

The role partners with P&P and Technology to optimise systems, improve processes, deliver workforce insights through reporting and dashboards, and help our people get the most from our platforms.

A key part of this role is communicating technical systems concepts in clear, practical, everyday language, helping managers and employees confidently navigate our platforms.

Key Responsibilities:

• Administer and maintain Workday and other P&P systems to support operations.
• Configure and maintain business processes, workflows, approvals and structures.
• Ensure system access and settings align with policies, processes and compliance.
• Support system enhancements, new functionality and continuous improvement
• Maintain clear, practical documentation, procedures and user guides.
• Configure processes across recruitment, onboarding, employee movements, leave, performance and offboarding.
• Test and validate configuration changes before implementation.
• Maintain accuracy and integrity of workforce data, organisational structures, job profiles and compensation frameworks.
• Conduct regular data quality reviews and support compliance reporting.
• Provide Level 1 and Level 2 user support, resolving workflow issues.
• Identify recurring issues and recommend improvements to configuration or documentation.
• Prepare regular and ad hoc workforce reports and dashboards.
• Identify trends and insights to support workforce planning & decision‑making.
• Apply a broad understanding of Australian Employment Laws to ensure people processes and system configurations support compliant practices.

About you
We are looking for a System & Data professional with excellent communication and relationship management skills and a demonstrated ability to translate our people experiences into business processes enabled by technology.

In addition:

• Experience configuring and administering Workday or a similar Human Capital Management (HCM) platform.
• Sound understanding of P&P processes across the employee lifecycle and the ability to configure systems that support efficient, customer-focused ways of working.
• Experience maintaining employee, organisational and workforce data with a strong commitment to data accuracy, integrity and governance.
• Strong analytical and problem-solving skills
• Experience producing workforce reports, identifying trends and recommending improvements.
• Demonstrated ability to support system enhancements, test configuration changes and troubleshoot user issues with a continuous improvement mindset.
• Strong planning, organisation and attention to detail, with the ability to manage competing priorities and deliver high-quality outcomes.

Benefits
As well as the real joy of seeing the positive difference your work makes in the lives of others, our unique benefits support you at any life stage.

• Best Self leave days and additional carer’s leave
• Leave to support reproductive health.
• Leave options for pet owners (because pets are family too!)
• Public Holiday swap options and potential to work from anywhere in the world for 20 days a year.
• A commitment to supporting your mental health and wellbeing.
• Development and growth opportunities in a workplace underpinned by the science of positive psychology.

Feeling excited?
We are too! Apply today to be considered for this rewarding opportunity.

Our goal is to be the most inclusive workplace in Australia. We welcome candidates from all cultural backgrounds, and encourage applications from Aboriginal and Torres Strait Islander peoples, members of the LGBTI+ community, people with a disability and those who are mature aged or just starting out in their careers.

We are committed to positive employment experiences in an environment where everyone is included, respected, safe and treated fairly, so you can be your best and true self every day. Successful applicants will therefore undertake a Working With Children Check and a National Police Check.
If we can make accommodations to our recruitment process to help you shine, please include this in your application.