Are you someone who strives for excellence, values accountability, provides the best service, all while reflecting unwavering integrity? Our talented team members across the state follow the behaviors, beliefs and outcomes of these core values to ensure that our vision is met. If you're ready to join the TSTC family and make great memories please complete our application process.

Job Description

This position plays a key role in supporting and enhancing TSTC’s Workday Student system to strengthen operational efficiency and improve the overall enrollment experience. The successful candidate will serve as a knowledgeable Workday resource, responsible for maintaining system accuracy, troubleshooting issues, and assisting with configuration to meet evolving enrollment needs. By ensuring data integrity, supporting end users, and contributing to process improvements, this role helps advance TSTC’s mission and demonstrates our core values of Excellence, Accountability, Service, and Integrity.

Essential Functions

Employee will demonstrate TSTC Core values of Excellence, Accountability, Service and Integrity with internal and external stakeholders, customers, students and members of the community.

System Support & Configuration

Support the configuration and maintenance of Workday Student modules such as Admissions, Records, Financial Aid, Advising. Assist in testing system changes and implementing updates or enhancements. Maintain business processes and configuration documentation.

Data Integrity & Reporting

Maintain and audit employee data for accuracy and compliance within Workday. Create and run basic to intermediate Workday Student reports and dashboards for internal use. Assist in data analysis for Enrollment metrics and ad-hoc requests.

Troubleshooting & User Support

Respond to and resolve routine Workday Student system issues and service requests. Escalate more complex issues to senior analysts or IT, as needed. Provide general support to Enrollment team members and end users on Workday Student functionality.

Training & Documentation

Help develop user guides and training materials to support Workday Student adoption. Provide basic training to new Workday Student users and serve as a resource for common system questions.

Collaboration & Process Improvement

Work with Enrollment stakeholders to understand process needs and assist with system configuration to support those needs. Participate in system testing and improvement projects led by Enrollment Support or IT leadership. Identify opportunities for efficiency and communicate suggestions to senior team members.

Education, Experience, & Skills

Required Qualifications

2–3 years of experience in Enrollment technology support, preferably in Workday.

Familiarity with Workday modules and business process configuration.

Strong attention to detail and commitment to data accuracy.

Ability to work independently and within a collaborative team environment.

Proficiency with Microsoft Excel and comfort learning reporting tools.

Effective verbal and written communication skills.

Preferred Qualifications

Exposure to multiple Workday Student modules such as Admissions, Records, Financial

Aid, Advising

Workday certification or progress toward Workday Pro certification.

Core Competencies

Admissions Guidance

Explains admissions steps clearly to students and families.

Information Tracking

Tracks student information accurately in systems.

Application Follow Up

Follows up with students to complete their applications.

Interdepartmental Coordination

Coordinates with other departments to resolve enrollment barriers.

Student Interaction

Maintains a friendly, helpful tone in all student interactions.

Extra Duties Statement

Note: This job description is intended to provide an overview of the position and does not include an exhaustive list of all responsibilities and requirements. This role may be assigned additional duties and responsibilities as deemed necessary by the supervisor or institution.

The salary range for this position is $64,525- $74,203 annually.

The final salary offer will be determined based on the candidate's qualifications and experience.

Equal Opportunity Employer

Texas State Technical College (TSTC), as an equal opportunity employer, complies with all applicable federal and state laws regarding nondiscrimination. TSTC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at TSTC.

Background Checks

A criminal history background check will be required for the finalist(s) under consideration for this position.