Workday HCM Functional Analyst

Ready to start your next chapter with NAIT?

At NAIT, we’re passionate about building a team of talented, dedicated professionals who share our commitment to excellence and innovation. Your skills and experience can shape the future of education and make a real impact in our community.

If this opportunity feels like the right fit for you, we encourage you to apply and join us in creating a brighter future – together.

Important Application Deadline Notice

Please note that Workday closes job postings at 11:59pm MST on the day before the posting end date listed above.

To ensure your application is received, submit no later than 11:59pm MST the day prior to the posting end date.

Internal NAIT Employees

Current NAIT employees are welcome to apply for this opportunity. To be considered, please submit your application through the NAIT Jobs Hub rather than the external career site.

Position Summary

Reporting to the Workday HCM Manager, the Workday HCM Functional Analyst is responsible for supporting, configuring, enhancing, and optimizing Workday Human Capital Management (HCM) solutions that enable Human Resources, Information Technology, and business leaders to effectively manage the employee lifecycle.

Working closely with all HR and business stakeholders, the Functional Analyst analyzes business requirements, designs and configures Workday solutions, and ensures system functionality aligns with organizational policies, legislative requirements, and Workday best practices. The role provides subject matter expertise across multiple HCM functional areas while driving process standardization, operational efficiency, and continuous improvement.

The incumbent provides day-to-day production support, investigates and resolves complex functional issues, configures and updates business processes, develops reports and calculated fields, supports Workday releases and enhancement projects, performs testing activities, and partners with stakeholders to improve the employee and manager experience through effective use of Workday.

Key Responsibilities

Functional Configuration, Support & System Administration

• Provide functional support for Workday HCM modules by troubleshooting system issues, resolving production incidents, and maintaining system configuration.
• Configure and maintain Workday HCM business processes, including approvals, condition rules, routing, notifications, validations, eligibility rules, and workflow automation.
• Configure and support Workday HCM modules including Core HCM, Compensation, Benefits, Absence, Recruiting, Talent & Performance, Learning, Time Tracking, Payroll, Help, and other HCM functional areas.
• Create and maintain organizational structures, supervisory organizations, positions, job profiles, staffing models, organizations, and worker data to support organizational and legislative requirements.
• Develop and maintain Workday calculated fields, condition rules, validations, and business process configurations to support HR policies and operational requirements.
• Investigate and resolve complex system issues through root cause analysis while ensuring configuration aligns with Workday best practices and business needs.
• Collaborate with Payroll, Finance, Information Technology, Security, and Integration teams to resolve cross-functional system issues.
• Participate in Workday feature releases, tenant updates, and enhancement activities by evaluating new functionality, assessing impacts, and implementing approved changes.

Business Analysis & HR Process Improvement

• Partner with Human Resources Operation Teams, Labour Relations, and business stakeholders to understand operational needs and identify opportunities to improve HR processes.
• Facilitate business requirement gathering sessions, workflow analysis, and solution design discussions.
• Analyze current-state and future-state HR business processes and recommend system improvements that enhance efficiency, compliance, and user experience.
• Translate business requirements into scalable Workday solutions that align with organizational policies, collective agreements, and Workday best practices.
• Prepare functional specifications, configuration documentation, process maps, user procedures, and knowledge articles.
• Participate in governance discussions by evaluating enhancement requests and recommending prioritized solutions based on business value and system sustainability.

Reporting, Data Integrity & Compliance

• Develop, maintain, and support Workday HCM reports, dashboards, and calculated fields to support operational reporting and strategic decision-making.
• Support stakeholders with workforce reporting, data analysis, and ad hoc reporting requests.
• Monitor data integrity and perform data validation activities to ensure the accuracy and consistency of employee information across Workday.
• Support internal and external audit requirements by providing data validation, reconciliation, and documentation.
• Assist with legislative, regulatory, and organizational compliance requirements through effective system configuration and reporting.

Testing, Releases & Continuous Improvement

• Coordinate and execute unit testing, integration testing, regression testing, and User Acceptance Testing (UAT) for configuration changes, enhancements, and Workday releases.
• Develop and maintain test plans, test scripts, and testing documentation.
• Validate system changes to ensure business requirements are met without negatively impacting existing functionality.
• Support implementation projects, enhancement initiatives, and post-production stabilization activities.
• Identify opportunities to automate manual processes and improve operational efficiency through Workday functionality.

Stakeholder Partnership, Training & Change Management

• Provide functional guidance and support to Human Resources, managers, and employees on Workday HCM functionality and business processes.
• Develop and deliver user training, system documentation, job aids, and knowledge transfer sessions.
• Partner with business stakeholders to promote adoption of new functionality and best practices.
• Support organizational change management activities related to Workday enhancements, process improvements, and system implementations.
• Build strong collaborative relationships with internal stakeholders, implementation partners, and vendors to support ongoing optimization of the Workday platform.

Workday Governance & Solution Design

• Participate in the evaluation, prioritization, and implementation of Workday enhancement requests.
• Recommend scalable configuration solutions that align with Workday's delivered functionality and long-term system sustainability.
• Ensure configuration changes comply with organizational standards, security requirements, audit controls, and Workday best practices.
• Stay current on Workday releases, emerging functionality, and industry best practices to proactively identify opportunities for continuous improvement.

Skills & Abilities

• Strong knowledge of Human Resources business processes and the employee lifecycle.
• Strong analytical and problem-solving skills.
• Ability to gather business requirements and translate them into effective Workday solutions.
• Experience configuring and supporting Workday HCM functionality.
• Strong understanding of Workday business processes, reporting, and security concepts.
• Excellent communication and stakeholder relationship management skills.
• Strong organizational skills with the ability to manage multiple priorities.
• Ability to work independently and collaboratively within cross-functional teams.
• Strong attention to detail and commitment to data accuracy.
• Commitment to continuous improvement and customer service excellence.
• Ability to adapt to changing business priorities and new Workday functionality.

Qualifications

• Diploma or degree in Human Resources, Business Administration, Information Systems, Computer Science, or a related field.
• Equivalent combinations of education and experience may be considered.
• PMP, CBAP, or related certifications are considered an asset.
• Minimum five (5) years of experience supporting Workday Human Capital Management (HCM) or similar enterprise Human Resources Information Systems (HRIS).
• Experience configuring and supporting Workday HCM functionality, business processes, and security.
• Experience gathering business requirements, analyzing business processes, and translating requirements into functional system solutions.
• Experience supporting HR operations, ERP implementations, or enterprise system support environments.
• Experience working in higher education, the public sector, or other large, complex organizations is considered an asset.

Applicants with education credentials earned outside of Canada should have their credentials evaluated by World Education Services (WES), International Qualifications Assessment Service (IQAS) or the Comparative Education Services (CES).

Remuneration

Refer to salary range noted on this posting, plus a comprehensive benefits package.

The compensation range for this job posting is : $86,686.95 - $114,845.29

NAIT is committed to a transparent, fair, and human-centered hiring experience. All candidates are assessed directly by our recruitment and hiring teams.

About NAIT

We are known as one of Alberta’s top employers. Being part of a community that makes a difference in the lives of students, staff, industry clients and partners, NAIT’s culture reflects our shared values of respect, collaboration, celebration, creativity, and accountability.

People are what make NAIT great, and we prioritize the employee experience. For eligible positions, we offer benefits and unique perks focusing on health and wellness, work-life balance, recognition, and professional and personal growth. In addition to excellent vacation time, eligible employees receive paid time off between Christmas and New Year’s.

NAIT supports a flexible work environment, enabling staff to request approval for on-campus, off-site, or hybrid work arrangements based on the nature of the role. Please note that remote positions require employees to reside within Canada.

NAIT is committed to fostering a safe environment that supports equity and cultivates inclusion through our Centre for Community and Belonging (CCB) and our Equity, Diversity, and Inclusion Strategy. We are a proud partner of the Canadian Centre for Diversity and Inclusion. While we encourage all qualified applicants to apply, only those being considered will be contacted. If you require any assistance or accommodations, please connect with us at [email protected].

Please submit a resume and cover letter to be considered for this opportunity.