Workday HCM Application Engineer - Workforce Management
Chevron · Ayala, Makati City, Philippines ·
- Work mode
- Hybrid
- Category
- Industrial engineering
- Experience
- 17+ years
Chevron · Ayala, Makati City, Philippines ·
Total Number of Openings
1About Us
Chevron is a leading multinational energy company with operations in over 180 countries. Founded in 1879, Chevron has a rich history of innovation and growth, making significant contributions to the global energy landscape.
Chevron markets Caltex® fuels, lubricants and other petroleum products in the Philippines. Our network of service stations, terminals and sales offices forms the backbone of our presence in the Philippines.
In March 2020, Chevron sold its 45% non-operated interest in the Malampaya natural gas field. This was the first natural gas development and largest industrial project in the Philippines.
From the Philippines, we provide operational support for Chevron offices on five continents. The workforce supplies transactional, processing and consulting services in areas ranging from finance to information technology.
Chevron operates through two subsidiaries in the Philippines. Our Downstream company is Chevron Philippines Inc. We also operate a business processes support organization through Chevron Holdings Inc.
There are two Chevron companies operating in the Philippines: Chevron Holdings Incorporated (CHI) and Chevron Philippines Incorporated (CPI).
CHI is a shared services center providing transactional, processing, and consulting services in the areas of finance and accounting, information technology, supply chain management, human resources, downstream customer service and marketing. Established in 1998, CHI serves Chevron affiliates in six continents around the world. Over the years, it has grown to be one of the leading members of the shared services industry in the Philippines.
CHI has received various recognitions as a top employer: the 2022 Diversity Company of the Year; 2021 Asia’s Best Employer Brand Award; 2021 Global Best Employer Brand Award; 2020 HR Asia Best Companies to Work for in Asia; 2019 Circle of Excellence, Top Employer Category at Asia CEO Awards, and the 2018 Wellness Company of the Year at the same Asia CEO Awards.
CPI markets the Caltex brand of top-quality fuels, lubricants, and petroleum products through a network of service stations, terminals and sales offices.
At Chevron, we believe humanity can solve any challenge – including meeting the world’s energy needs of today, while advancing a cleaner energy tomorrow.
About the Role
We have an exciting opportunity for a Workday Application Engineer - Workforce Management to join Chevron's HR Digital Platform organization in Makati City, Philippines.
This role is responsible for the end-to-end support, configuration, enhancement, integration, and operational excellence of Chevron's global Workforce Management solutions. The position combines deep Workday functional expertise with technical application support, systems integration, automation, and continuous improvement responsibilities.
As a key member of an Agile DevOps team, you will serve as a trusted technical advisor and subject matter expert for Workday Time & Leave, HCM, and related Workforce Management capabilities. You will work closely with business stakeholders, product owners, software engineers, vendors, and support teams to deliver reliable, scalable, and secure solutions that support Chevron operations globally.
This position plays a critical role in ensuring system reliability, payroll accuracy, regulatory compliance, workforce productivity, and exceptional user experience across Chevron's workforce management ecosystem.
Key Responsibilities:
Workforce Management & Workday Expertise
Serve as a Subject Matter Expert (SME) for Workday Time & Leave, HCM, and one or more of the following areas: Payroll Integrations Security Data Conversion Time Tracking Absence Management Talent Management
Develop deep domain expertise by understanding Chevron workforce management, payroll, and HR business processes.
Partner with business stakeholders to gather requirements and translate business needs into scalable and supportable solutions.
Ensure solutions align with enterprise architecture, security, compliance, and operational standards.
Application Support & Operations
Provide technical support, troubleshooting, and issue resolution for Workday and related Workforce Management applications.
Serve as a primary escalation point for application-related incidents and production issues.
Conduct root cause analysis and implement sustainable corrective actions.
Monitor application performance, integrations, interfaces, and data loads to ensure operational continuity.
Partner with vendors and support teams to identify and resolve complex production problems.
Maintain high levels of system availability, reliability, and customer satisfaction.
Configuration, Enhancement & Maintenance
Configure, customize, and maintain Workday and vendor-provided enterprise applications.
Implement configuration changes, small enhancements, and automation solutions to improve business processes and user experience.
Update existing code and configurations to address defects and implement approved enhancements.
Support application lifecycle activities including implementation, operations, maintenance, upgrades, and retirement.
Identify opportunities to improve support processes, monitoring capabilities, and operational efficiency.
Integrations & Technical Solutions
Design, support, and troubleshoot integrations between Workday and other enterprise platforms.
Support technologies such as: Workday Studio EIB (Enterprise Interface Builder) Core Connectors PICOF / PECI Workday Web Services REST and SOAP APIs
Collaborate with engineering teams to ensure secure and reliable integration patterns.
Monitor interface activity and resolve data integration issues impacting business operations.
Testing & Deployment Support
Participate in software development lifecycle activities including: Requirements validation Functional testing Regression testing User Acceptance Testing (UAT) Production deployment support
Ensure release readiness and production stability for application changes.
Support change management activities and implementation planning.
Security, Compliance & Governance
Administer application security and role-based access as required.
Maintain compliance with Chevron policies, information protection standards, and software governance requirements.
Ensure proper documentation, controls, and audit readiness.
Support cybersecurity and enterprise risk management processes.
Reporting & Analytics
Develop and support reports, dashboards, and operational metrics.
Generate insights that enable: Workforce planning Performance monitoring Operational decision-making Business process improvements
Monitor key operational indicators and recommend improvement opportunities.
Documentation & Knowledge Management
Develop and maintain: Support documentation Runbooks Operating procedures Knowledge articles technical specifications
Maintain support frameworks, escalation processes, and operational ownership documentation.
Key Success Measures
Achievement of SLA and OLA commitments.
Timely resolution of incidents and service requests.
High application availability and operational stability.
Successful delivery of enhancements and releases.
Strong customer satisfaction and stakeholder engagement.
Effective root cause analysis and reduction of recurring issues.
Continuous improvement of workforce management processes and application performance.
About You
We know our greatest resource is the ingenuity, creativity and innovation of our people. Applications from motivated and talented individuals with a keen interest in the energy industry are encouraged.
Knowledge, Skills, and Experience:
Workday Expertise
Experience in one or more of the following:
Workday Core HCM
Time & Leave
Time Tracking
Absence Management
Benefits
Compensation
Payroll
Talent Management
Integrations
Security
Data Conversion
Technical Skills
Knowledge of:
Workday Studio
Advanced Custom Reports
EIB
Core Connectors
PICOF / PECI
Workday Web Services
REST and SOAP Services
ServiceNow HR Service Delivery
System Administration
Portal Configuration
Monitoring and Incident Management
Software Configuration Management
Experience in one or more of:
SQL
Python
Java
C#
Azure
Node.js
Angular
Oracle / SQL Server
Low-code development platforms
Automation scripting
Professional Skills
Strong analytical and problem-solving skills.
Excellent verbal and written communication.
Ability to translate technical concepts for business stakeholders.
Strong customer-focus and service mindset.
Ability to work effectively under pressure and manage competing priorities.
High degree of ownership and accountability.
Strong planning, organization, and execution skills.
Experience working in Agile, SAFe, Scrum, or Kanban environments.
Everything we do at Chevron is guided by our values and our commitment to The Chevron Way (https://www.chevron.com/about/the-chevron-way). At the heart of The Chevron Way is our vision to be the global energy company most admired for its people, partnership, and performance.
Participate in world-leading energy projects, advance your professional development and expand your career within an inclusive, collaborative and high-performing workplace.
Benefits
Competitive salary
Allowances, medical and optical reimbursements
Health care coverage for you and your eligible dependents
Robust employee centered programs for health and wellness
Time-off to promote healthy work-life balance or to care for your family
Annual corporate incentive bonus when the company meets established goals
Recognition & awards program
Long-term savings plan
Life insurance
Career development opportunities to all employees through onboarding, training and development, mentoring, volunteering opportunities and employee networking groups
Hybrid work model - work remotely from home several days a week
At Chevron, we are committed to fostering diversity and inclusion at all levels of our company and at all stages of the employee experience. We constantly strive to attract, develop and retain diverse Filipino talent. Globally, Chevron Corporation has achieved a rating of 100 percent in the Human Rights Campaign Equality Index for the past 17 years. The Index ranks American companies based on their commitment to equality in the workplace.
Connect with us:
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