Wireless Product Tester

Job Description – add details here

Company Profile:
Busy and growing team atmosphere
Communications industry

Wireless Product Tester Role:
The Wireless Product Tester supports the testing, validation, and technical enablement of wireless hardware and software products, working cross-functionally to ensure product quality before and after release.
Perform hands-on functional, regression, and feature testing of wireless hardware and software
Execute test plans, test cases, and validation procedures
Identify, document, and reproduce defects; verify fixes prior to release
Conduct spot checks on production units to confirm correct software loads, configurations, and feature sets
Collaborate with engineering and product teams to troubleshoot and resolve issues
Ensure products meet defined quality, performance, and usability standards
Provide technical support to customers and escalate complex issues as needed
Support inside sales by answering technical product questions
Assist with product demonstrations, configurations, and proof-of-concept testing
Contribute to technical documentation, FAQs, and product feedback to internal teams

Wireless Product Tester Background Profile:
2–3 years of experience in product testing, quality assurance, technical support, or a related technical role
Bachelor’s degree (or equivalent experience) in Information Systems, Engineering, Computer Science, or a related field
Basic understanding of wireless technologies (e.g., cellular, Wi-Fi, Bluetooth, RF concepts)
Experience testing hardware and/or software-based products
Strong troubleshooting, analytical, and problem-solving skills
Clear written and verbal communication skills
Ability to manage multiple priorities in a fast-paced environment
Preferred:
Experience with defect tracking or test management tools
Familiarity with embedded systems, mobile devices, or network-connected products
Exposure to customer-facing technical or inside sales support roles
Basic scripting or test automation experience

Features and Benefits of Client:
Medical, Dental, Vision
401K
PTO and Holiday Pay

product testing, quality assurance, technical support

testing hardware and/or software-based products

understanding of wireless technologies (e.g., cellular, Wi-Fi, Bluetooth, RF concepts)