Web Software Developer Intern (WFM)
8110 Canada - Genesys Cloud Services Corp. · Toronto, Canada ·
- Work mode
- Hybrid
- Seniority
- Intern
- Employment
- Internship
- Category
- Software engineering
- Company size
- 1000+
8110 Canada - Genesys Cloud Services Corp. · Toronto, Canada ·
genesys · Toronto (Flexible)
genesys · Toronto (Flexible)
genesys · Toronto (Flexible)
Genesys · Durham (Flexible)
An internship/co-op (8–16 months starting May/June 2027) building web UIs and backend services for Genesys Cloud Workforce Management. Day to day: feature development, bug fixes, unit testing and peer reviews on a full stack of JavaScript/TypeScript, Java/Clojure and AWS, in a hybrid role from downtown Toronto.
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day. This internship/co‑op opportunity is based in Toronto, Ontario and follows a hybrid work model. Candidates should be able to work from our downtown Toronto office 1–2 days per week, depending on team and business needs. We are considering students available for internship/co‑op terms ranging from 8 to 16 months beginning in May/June 2027.
Build production-quality web experiences and backend services for Genesys Cloud Workforce Management (WFM), contributing to technology that supports billions of customer interactions globally. As a Web Software Developer Intern, you will help create the next generation of web user interfaces and cloud-based services while gaining hands‑on experience with modern frontend technologies, Java, Clojure, and AWS. You will contribute throughout the software development lifecycle, including feature implementation, bug fixing, unit testing, automation, and peer review, with mentorship from experienced developers. The role provides practical exposure to engineering challenges involving usability, scalability, reliability, and cloud architecture while giving you opportunities to expand your full‑stack development skills. At Genesys, you will collaborate with engineers who combine cloud and AI technologies to improve experiences for employees and the customers they serve.
This role has a market‑competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.
$
Working at Genesys AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide.
150+ new AI features were released in the last fiscal year.
A flexible‑first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
Growth in the AI era – Build future‑ready skills through mentorship, learning programs, leadership development and education support.
Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well‑being resources and regionally tailored programs for employees and their families.
Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.
Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.
Our Talent Acquisition team reviews your application with the hiring team. A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview. Next, you'll meet the hiring manager and other members of the interview team. We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases. After interviews are complete, our team will follow up with the final steps. Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built‑in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai.
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at [email protected]. You can expect a response within 24–48 hours. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow‑ups or resume submissions—may not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. Our AI‑powered platform connects people, systems, data and AI to help businesses work smarter, respond faster and create more meaningful interactions.
genesys · Toronto (Flexible)