WAREHOUSE SUPERVISOR

Who We Are: USCS is dedicated to advancing, innovating, and serving companies seeking "Best in Service", facilities, and logistics in the cold chain. We are an employee-focused, equal opportunity employer and would love to have you join our team.

The Job Details:

• Provide leadership by efficiently coordinating and executing workflow throughout the warehouse, while prioritizing safety, sanitation, cost control, productivity, accuracy, teamwork, and customer satisfaction in alignment with facility goals.
• Serve as a visible leader within the Cold Crew, fostering positive relationships with staff and upholding company culture.
• Advise and participate in employment-related decisions, including but not limited to hiring, promoting, and/or terminations.
• Prioritize, supervise, and direct various warehouse tasks, customer requests, and allocate the necessary labor to fulfill those tasks.
• Determine if overtime is necessary and seek additional approval from management as needed.
• Supervise, manage, and respond to incidents, injuries, and near-misses by conducting follow-up investigations and logging reports into the safety tracking system.
• Participate in the corrective action process and address interpersonal issues for team members as they arise while seeking guidance from upper management and HR when necessary.
• Supervise and continuously improve labor efficiency through coaching, feedback, and training initiatives.
• Approve timecards, assist with scheduling, and manage time-off requests.
• Oversee and conduct performance reviews of team members, ensuring clear and constructive feedback.
• Oversee, direct, and ensure adherence to good warehousing practices, food safety standards, customer SOPs, and inventory accuracy, while maintaining an inspection-ready facility.
• Act as a liaison between warehouse staff and other departments to ensure smooth and efficient workflow.
• Coordinate with shipping and receiving departments to manage truck docks, call trailers in and out, and direct the flow of pallets in and out of storage areas.
• Perform tasks within the Warehouse Management System (WMS), that track and maintain management decisions, including assigning doors, directing tasks, managing inventory, and addressing exceptions.
• Manage and troubleshoot issues within the warehouse, collaborating with co-workers to resolve challenges efficiently.
• Act as the escalation point for various matters, resolving issues as needed.
• Occasionally perform Warehouse Associate and Lead duties as necessary based on business demands.

The Job Specifics:

• Location, Department, and Work Hours: Lake City, FL, Su – Th 9:00 PM – 5:30 AM; However, hours may vary depending on needs/coverage
• Reports To: Managers and Superintendent
• Travel Amount: May Vary
• Job Type, EEO, and Job Code: Full Time

What We Are Looking For:

Education

• Preferred: High school diploma, achieved a GED, or earned the equivalent.

Experience

• Warehouse Supervision and operations, preferably in a food or temperature-controlled environment.
• 2+ years minimum of Team Lead/Supervisor experience required.
• Radio frequency and other warehouse computer applications, including MS Office Suite
• Detail and customer service oriented.
• Planning, organizing, professional written and oral communication, problem solving, decision making, and excellent mathematical skills.
• Must be able to consistently lead and influence others to take positive action.
• Handle multiple high-priority tasks in a fast-paced team environment, and requires the ability to work well independently with minimal supervision.

Other Abilities You Will Need to Have: The requirements described below are representative of those required to perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties.

• Bend and lift up to 50 lbs. regularly.
• Lift up to 70 lbs. occasionally, with assistance.
• Work in a temperature range from +50°F to -30°F with moderate noise levels.
• Lift overhead when required.
• May require physical effort associated with using the computer to access information, or standing, walking, using stairs, and lifting needed to carry out everyday activities.
• Stand and walk for extended periods.
• Use hands to handle objects, tools, or controls.
• Attention to detail.
• Effective communication, vision, and hearing are essential for safety and productivity.
• Operate scanners, tablets, radios, phones, computers, and other essential warehouse equipment as required.
• Additional work hours may be requested by management to help manage employee production, projects, and/or special events.
• Operate a registered motor vehicle as part of daily tasks.
• Engage in frequent personal interaction and communication.
• Possess strong arithmetic and reading skills.
• Follow verbal instructions, written instructions, and company policies.
• Be a self-starter, able to work independently and coordinate with others.
• Thrive in a fast-paced environment, managing stress and meeting productivity guidelines.

The Standard Details:

• Maintain a professional demeanor in appearance and communications at all times.
• Participate in staff and/or customer meetings as required.
• Take initiative to prevent non-conformities related to products, processes, and quality systems.
• Identify and report any issues related to product, processes, and/or quality.
• Propose and implement solutions through appropriate channels.
• Ensure solutions are effectively implemented.
• Follow posted security procedures at all times while in the building.
• Participate in safety and educational training programs

What’s In It For You:

We are a great company with great people. Full-time employees not under contract are offered:

• 401K and Educational Assistance after 1 year.
• Blue Cross Blue Shield is available after 30 days of service, if elected.
• Company Life Insurance.
• A variety of additional benefits and perks.

Additional Information:

• This job description may not encompass all tasks necessary to complete the role.
• Job functions may vary based on the area of operation. This description outlines the most common tasks required for the job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

Medical Benefits

Medical, Dental, Vision, Prescription, Legal Insurance, Pet Discount, Critical Illness, Accident Insurance, Hospital Indemnity, Long Term Care + Permanent Life Insurance, Identity Theft Protection, Short Term Disability Insurance, Long Term Disability Insurance, Additional disability benefit, Basic Life Insurance, Accidental Death and Dismemberment Insurance, Voluntary Life Insurance, Voluntary Spouse Life Insurance, Voluntary Child Life Insurance, Loan Solution, Health Flexible Spending Account, Dependent Flexible Spending Account, Commuter accounts, Telemedicine, Virtual Primary Care, Prescription Specialty Copay Assistance Program, Weight Management Program, Chronic Condition Management, Care Navigator Program, 24/7 Nurse Line, Expert Medical Opinion, Precious Additions Maternity Program, Health Advocacy, Employee Assistance Program, Digital Cognitive Behavioral Therapy, Digital Physical Therapy, Behavioral and Mental Health Platforms, Auto and home discount program, Secure Travel Protection, Discount Programs, 401(k) plan, Education Assistance, Paid Time Off, MARC performance incentives, Perfect attendance, Referral program

AI Statement

USCS makes employment decisions through human review and does not rely solely on automated tools to make final decisions regarding hiring, promotion, discipline, or termination. USCS may use technology, including third-party platforms, to support recruiting and other employment-related processes such as job postings, applicant intake, and applicant management. If used, artificial intelligence will be used in a fair way while maintaining all statutory safeguards concerning transparency and nondiscrimination. To the extent artificial intelligence or automated decision-support tools are used to influence or facilitate employment-related decisions, such technology will be used in compliance with federal and state laws, including applicable anti-discrimination laws. In addition, USCS does not permit the use of geographic areas, zip codes, or other criteria as proxies for protected characteristics. When required under applicable law, USCS will provide notice and obtain any legally required consent prior to using such technology.