Warehouse Supervisor (PM)

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a ­­­­Warehouse Supervisor to join our Birmingham team!

Our mission? To switch up the status quo and become the UK’s leading out-of-home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we’re bringing freedom to anyone with a parcel.

At InPost UK, we’re building an unparalleled group of talent that’s committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top-notch experts in e-commerce, technology, scale-up growth, sustainability, logistics and supply chain. We’re a passionate bunch with high ambition – we collaborate, innovate, support each other, and leave egos at the door.

About the role:

Are you a dynamic and driven leader ready to make a significant impact in a fast-paced, high-energy environment? At InPost, we are looking for an exceptional Warehouse Shift Supervisor (PM) to join our team and help drive operational excellence in our parcel sortation operations. As a key member of the team, you will play a vital role in overseeing daily warehouse operations, optimising mechanical sortation processes, and leading a talented team towards achieving outstanding results.

This is a fantastic opportunity to be part of a forward-thinking organisation that values innovation, continuous improvement, and operational excellence. If you are ready to take on an exciting and challenging leadership role, we want to hear from you!

📍 Location: InPost Birmingham, Unit 14 Vaughan Park, Sedgley Road East, Tipton DY4 7UJ

📅 Shift Pattern: 5 out of 7 days per week as per business requirements

🕒 Hours: 15:00 - 23:30

💰 Salary:£30,000 Per Annum
What you’ll be doing:

People Leadership:

• Assist in the planning and forecasting of staff requirements including rota management and annual leave planning

• Provide induction and on the job training to all staff and delivery contractors to ensure they are able to undertake their duties effectively, efficiently and safely and provide direction where necessary

• Complete company disciplinary procedures where required and appropriate to position

• Ensure that all Return-to-work interviews (RTW) are completed at the start of each shift and before employees return to their designated duties.

• Manage absence and lateness in accordance with Company procedure

• Ensure all payroll paperwork is passed to the relevant department to ensure pay is correct including sickness, certificates, holiday forms, etc

• Hold team briefings with warehouse staff to communicate Company policies and procedures, Health & Safety matters and any other business information in a positive manner

• Support management on employee issues

Health & Safety:

• Ensure all staff have completed the necessary Health & Safety Training in order to carry out their role safely.

• Ensure the warehouse and loading areas are kept clean, tidy and safe at all times to comply with Company Policy and Health & Safety Regulations.

• Highlight to management any risk assessments required for staff i.e. returning from absence, maternity risk assessments, or any new tasks/machinery requiring staff to undergo further training.

Process Management:

• Manage and motivate the team to meet customer timescales and improved productivity.

• Ensure quality standards and productivity targets are met.

• Provide ‘Hand over Reports’ as required by management.

• Undertake any other tasks within the appropriate levels of responsibility or as directed by a member of the senior management team.

What we need from you:

• Experience of managing a shift, direct people leadership and resource planning skills

• Verbal and written communication at all levels

• Competent computer skills in the use of Microsoft office packages and in house programs

• A ‘Can Do’ attitude with the motivation to deliver goals and results through people and processes

• Ability to work to within timescales and to meet deadlines

• Problem solving

• Flexible in working across various shift patterns and teams.

• Team player, ready to help colleagues and consider the needs of the rest of the team

• Understanding of health and safety in a warehouse environment Essential skills (e.g. H&S, FLT, leadership experience)

• Driving licence

• Excellent time keeping and reliability

• Forklift license beneficial, but not essential

We love to reward our people for the great work they do:

🪴 Build a secure future with a competitive Pension Scheme

🌟 Peace of mind with Life Insurance

🚴 Stay active with our Cycle2Work scheme

🤝 Get the support you need with our Employee Assistance Program

The InPost process:

We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage. This normally involves a 20-30 minute chat with our Talent Team. If you are successful after this stage, there will generally be another two stages including a site visit.

Throughout our process, you will get the opportunity to meet a cross-section of our friendly team members to get a sense of our culture, and a good understanding of the role, team and business. Your talent partner will guide you through each stage.

At InPost, we love uniqueness. Our strength is our people.

We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.