Warehouse & Operations Manager I

Benefits

U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law.

Summary of Position:

The Warehouse & Operations Manager I is responsible for managing Warehousing, Inventory Control & Accuracy, Receipt & Dispatch Operations, Transportation, and Global Logistics to determine and/or validate value, country of origin, and Harmonized Tariff Classifications for both import/export transactions. Develop processes designed for Warehousing transaction documentation required for shipments from multiple warehouses and manufacturing facilities throughout the world. Work with international affiliates to ensure import/export certificates and supporting documentation are in place. Work in collaboration with the procurement and Sales support team to achieve the company Goal.

Essential Functions:

• Responsible for the management of the warehouse, in line with the organization's policies

• Ensure that accurate and complete accounting, reporting, and internal control systems are functioning and that all relevant records are properly maintained

• Ensure that standard systems are properly maintained at the warehouse

• Assess the availability of space & prepare stocking/storage plans prior to contingency commodities arrivals

• Monitor & update the receipt of all arriving consignments within the time frame

• Monitor the quantity and quality of commodities stored

• Carry out regular physical checks of commodities and inventory

• Prepare procedures & necessary steps for commodity disposal and keep track of non-moving & slow-moving stock

• Prepare and publish Daily MIS reports, regular stock reports, and daily stock positions to concerned stakeholders

• Attain technical clearance from indenters wherever required.

• Prepare loading plans and ensure that standard Documentation is duly complete

• Ensure timely processing of all inbound and outbound activities

• Ensure timely updating of WMS on stocks inbound, outbound, and returns and follow-up system updates of closeout items

• Prepare, maintain, and update SOP documentation of processes to meet customer requirements

• Ensure work processes comply with documented procedures and proper housekeeping of the warehouse

• Ensures the highest degree of efficiency is always maintained

• Supervises and monitors the performance of Warehouse employees to ensure standard practices and proper care of using the equipment, materials, and supplies in the warehouse

• Supervise the distribution flow and the transportation activities

• Provide on-the-job training to warehouse staff

• Perform inventory reconciliation on stock discrepancy

• Manage inventory accuracy via planned cycle count, monthly inventory count & reconciliation, inventory analysis, and related reports

• Ensure warehouse operations safety and security

• Assist the Team in the implementation of work improvement projects

• Communicate with the internal team on operations and service issues if any

• Participate in Internal meetings and manage transportation service providers

• Evaluate service levels, review processes and procedures, identify areas for improvement, and establish continuous improvement plans

• Provide training, coaching, and support to assigned personnel to enable them to effectively perform their jobs

• Monitor and track all warehouse, transportation, and administrative costs associated with their assigned responsibilities

• Knowledge of import/export documentation

• Support corporate in maintaining external customs broker relationships

• Evaluate trade implications

• Act as trade liaison to other departments within the 3MD companies

• Initiate and/or review and revise Standard Operating Procedures

• Manage activities of freight forwarders and customs brokers

• Support the evaluation of the business to support the go / no go decision

• Advise company management on trade compliance initiatives, objectives, and associated risks

• Conduct regular trade compliance process reviews and internal audits across operating units to assure trade compliance effectiveness and identify areas of weakness for improvement

• Interact substantially with other 3MD companies and personnel in India and abroad

Competencies:

1. Ensures Accountability

2. Tech Savvy

3. Communicates Effectively

4. Values Differences

5. Customer Focus

6. Resourcefulness

7. Drives Results

8. Plans and Prioritizes

9. Decision Quality

10. Self-Development

Work Environment:

This position is based in a professional office setting and regularly utilizes workplace technology, including computers, smartphones, multifunction printers, cloud-based filing systems, and collaboration tools

Physical Demands:

This role requires physical capabilities that support the successful execution of key responsibilities. The employee regularly engages in verbal and written communication with colleagues and clients to address project-related inquiries and must be able to convey accurate information clearly and efficiently. The position involves remaining seated at a workstation for approximately 75% of the time, with occasional movement throughout the office to access equipment, supplies, and shared resources. Daily tasks include consistent use of computers and standard office technology such as keyboards, printers, and multifunction devices. The role also involves transporting equipment boxes weighing up to 25 pounds within the building and to other offsite locations as needed for project support

Required Education and Experience:

• Bachelor’s Degree or equivalent preferred
• 5+ years of experience

Qualifications:

• Develop, implement, and maintain training programs for Warehouse employees

• Perform other related duties as assigned

• Tenacious commitment to excellence and ability to drive ambiguous business scenarios to conclusion

• Strong ability to articulate complex procedures at a conversational level to the executive audience

• Business software skills, including databases, spreadsheets, and website applications

• Strong in establishing effective relationships with all levels of management and employees

• Highly organized, process-oriented, creative problem solver able to work in a fast-paced and constantly changing environment

• Excellent business judgment and strategic thinking

• Commitment to professionalism and integrity

• Knowledge of Import & export control regulations including Export Administration Regulations (EAR), and regulations of the Office of Assets Control.

AAP/EEO Statement:

3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status or any other category that is protected by applicable law.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.