Warehouse Logistics Coordinator

Job Description

At Quarterback Transportation we believe that people make the difference. We are looking for professional, hardworking, outgoing individuals to join our team.

By joining Quarterback Transportation, you have the opportunity to learn from an industry leader where you will gain knowledge and skills to help you get to the next level.

We are looking for an outgoing, determined, and driven Warehouse Logistics Coordinator to join our expanding team!

The Warehouse Logistics Coordinator is highly motivated and determined to succeed. This is a great opportunity for an individual to position themselves for personal and company growth. Our company offers very competitive compensation, along with added incentives. We would love to hear from you!

Hybrid Work Model

Who Are We?

Quarterback Transportation is a fast growing freight brokerage and third party logistics provider with offices in Toronto, ON and Cincinnati, OH. We have been considered one of GROWTH 500’s fastest growing companies for the past seven years. We specialize in arranging truckload shipments of dry, specialized, and temperature controlled products across North America. Our team is made up of dynamic, friendly, fun, risk taking people who want to help us continue our growth into the future!

Please visit our website www.qbtransportation.com for more details!

Responsibilities & Duties

• Source and coordinate warehouse partners throughout North America to support customer requirements and company needs.
• Obtain and negotiate competitive warehouse rates and service terms.
• Research warehouse capacity, capabilities and pricing to identify suitable options based on customer requirements.
• Match customer warehouse requirements with appropriate warehouse solutions.
• Collaborate with Sales, Operations and other internal teams to support warehouse opportunities and customer requests.
• Build knowledge of various warehouse and distribution environments, including food grade, hazmat, temperature-controlled, bonded, transload, rail-served, heavy lift and distribution facilities.
• Conduct warehouse site visits and facility tours to assess operational capabilities, safety standards, equipment and capacity,
• Confirm warehouse partners meet QB Transportation’s compliance, insurance and operational requirements.
• Support customer RFPs by sourcing warehouse options and obtaining competitive pricing.
• Coordinate warehouse bookings and onboarding, including confirming availability, rates, capacity, operating requirements, contacts and service expectations before business begins.
• Coordinate with warehouse partners to monitor service levels and address operational issues as they arise.
• Ensure warehouse billing is accurate and collaborate with AR/AP to reconcile charges and support timely customer billing and warehouse payments.
• Other duties as required.

Qualifications

• Preferred 3+ years in logistics, warehousing, transportation, brokerage or supply chain.
• Understanding of warehouse operations and supply chain process.
• Strong negotiation and relationship-building skills.
• Ability to understand customer requirements and identify appropriate warehouse solutions.
• Excellent customer service and communication skills.
• Strong organizational, analytical and time-management skills.
• Ability to travel throughout North America to visit warehouse partners.
• Knowledge of North American geography and distribution markets.
• Experience with TMW, Salesforce, Microsoft Excel and transportation software is an asset.
• Self-motivated with the ability to work independently.

Core Competencies

Negotiation • Relationship Management • Warehouse Sourcing • Supply Chain Knowledge • Customer Focus • Problem Solving • Communication • Organization • Continuous Learning • Accountability • Execution

Success Measures

• Successful and timely warehouse bookings.
• Competitive warehouse pricing
• Development and maintenance of a strong network of qualified warehouse partners.
• Customer satisfaction with warehouse solutions.
• Compliance of approved warehouse partners.
• Accuracy and timeliness of warehouse billing and payment coordination.
• Warehouse service levels and timely resolution of service issues.