Warehouse Coordinator - Level IV - SHOP

Job Summary:

Acts as a formal resource coordinating others. Coordinates operations through interaction with operations management. Coordinates activities for different areas like Inbound, Outbound, Kitting, etc. based on direction from Operations management.

Key Responsibilities:

Health, Safety & Environmental (HSE) Stop work and immediately report any major injury hazards. Report any work-related injury, illness, incident or hazard. Comply with HSE standards, policies, procedures & regulations. Use appropriate personal protective equipment. Promote interdependence by looking out for one another. Correct hazards within your control and capabilities. Recognize how your work may impact the environment and work to minimize the negative impact. Lead HSE Training and actively engage workforce Quality Follows all applicable standard work, work instruction/process documentation and established quality procedures. Raises issues to minimize cost and quality exposures. Performs quality checks for damage and for discrepancies between goods and invoices. Identifies and controls non-conforming material. Delivery Receive incoming goods, accurately sort, label/package, store goods and arrange storage to optimize warehouse space. Operates manual and automated equipment to pick, pack and ship product per the customer expectations. Demonstrates a high level of competency in core work skills. Works at the required cycle time or defined engineering standard. Teamwork Communicates effectively with the assigned team and with all support teams. Ensures training completion in line with business requirements. Seeks ways to improve quality, safety, process, material flow, and employee development. Ensures clean and orderly work area, including routine housekeeping tasks and machine cleaning tasks and supports planned operator care and maintenance tasks. Remains flexible and performs other miscellaneous duties, as required, to meet business goals. Works with peers, skilled trades and support staff to maintain and identify equipment in need of repair. Competencies:
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.

Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Customer focus - Building strong customer relationships and delivering customer-centric solutions.

Decision quality - Making good and timely decisions that keep the organization moving forward.

Drives results - Consistently achieving results, even under tough circumstances.

Ensures accountability - Holding self and others accountable to meet commitments.

Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.

Mode Selection - Evaluates and selects appropriate transportation mode and equipment type by lane through shipment volume analysis against business requirements to provide optimal shipping method (balance cost, quality and time).

Trade Knowledge Application - Applies knowledge of relevant trade regulations to Cummins processes and systems to minimize trade risks and costs.

Warehouse Inventory Control - Manages physical inventory utilizing inventory control methodologies to maintain inventory and meet customer expectations.

Warehouse Operations - Utilizes warehousing tools, systems, and methodologies to meet defined metrics for inbound and outbound operations of a warehouse.

Values differences - Recognizing the value that different perspectives and cultures bring to an organization.

Education, Licenses, Certifications:
High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.

College, University or equivalent degree in Business, Engineering or related field preferred.
This position may require licensing for compliance with export controls or sanctions regulations.

Experience:
Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience in a related field such as logistics, warehousing and third party logistics provider management.

• Manage end-to-end 3PL warehouse operations including receiving, unloading, inspection, put-away, storage, picking, kitting, staging, and dispatch.
• Lead and manage a large team of 3PL associates, operators, and shift in-charges across multiple shifts.
• Plan manpower deployment based on workload, production requirements, and daily priorities.
• Monitor 3PL partner performance against agreed SLA/KPIs.
• Ensure uninterrupted material supply to production and timely dispatch to customers.
• Ensure inventory accuracy, cycle counting, reconciliation, and timely closure of discrepancies.
• Control FIFO, bin discipline, material identification, traceability, Self life tracking and system transactions.
• Monitor warehouse capacity, space utilization, material stacking, and storage conditions.
• Ensure strict compliance with EHS, 5S, SOP, WI and statutory requirements.
• Conduct regular 3PL performance reviews and drive corrective/preventive actions.
• Monitor productivity, overtime, absenteeism, manpower efficiency, and 3PL operating costs.
• Identify opportunities for cost reduction, process improvement, automation, and productivity improvement.
• Handle escalation of operational issues and coordinate with PPC, Production, Quality, Procurement, Logistics, and Finance teams.
• Drive daily management systems such as shift meetings, KPI reviews, Gemba walks, and action tracking.
• Develop team capability through training, skill matrices, and cross-training.
• Lead preparation and readiness for IATF 16949, HSEMS, Safety, Environmental, Internal, Customer audits.
• Ensure business continuity through effective manpower and operational backup plans.
• Lead process improvement and IT projects focused on improving operational efficiency, automation, cost reduction, traceability, and overall process performance.
• Strong communication and presentation skills, proficient in Excel, PowerPoint, Power BI, and analytical tools.