WAN Design and Engineer Support

AFCENT’s mission is to deliver combat-ready air, space, communications, and cyberspace capability for USCENTCOM, helping maintain security and stability throughout Southwest Asia. We support the AFCENT Commander, USCENTCOM, coalition and joint partners, and warfighters who rely on NIPRNet, SIPRNet, partner networks, and other command-and-control systems. The AFCENT NOSC program is focused on running and protecting a 24/7 enterprise network and systems operations, including cybersecurity, engineering, maintenance, and technical support, keeping the AFCENT’s theater communications and IT infrastructure ready, secure, and available to effectively execute the AFCENT mission.

Since 1976, SMS has specialized in modernizing legacy IT and sustaining complex enterprise environments for federal agencies. With the goal of building long-term partnerships with our customers, we invest in our employees by providing the training, tools, and support they need to keep critical missions operational, improve performance, and reduce risk. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit .

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Job Responsibilities

• Design and engineer enterprise WAN architecture.

• Configure, monitor and trouble-shoot National IP/MPLS backbone network.

• Configure and implement internal, external, and service provider routing protocols including but not limited to Border Gateway Protocol (BGP), Open Shortest Path First (OSPF), and Multi-Protocol Label Switching (MPLS).

• Analyze a myriad of networking metrics and recognize sub-par network performance.

• Configure and troubleshoot Quality of Service (QOS) involving policing, shaping, and queuing from partner owned routers.

• Develop reports and trend analysis documentation on bandwidth and network security incidents.

• Perform analysis for collaboration of network/system needs and participate in planning, designing, upgrading and deployment of enterprise datacenter hardware and software using a project-based timeline.

• Provide General IT Management support.

• Provide General Networking support.

• Provide LAN support.

• Provide WAN Enterprise support.

• Provide technical and general O&M support as required.

• Provide documentation/reports support as required.

• Provide meetings/briefings support as required.

• Provide functional training support as required.

• Provide OCONUS deployment/TDY travel support as required.

• Provide CONUS TDY support as required.

Required Qualifications

• Associates in related field and 3 or more years’ relevant IT experience Or 5 or more years’ relevant IT experience.

• Knowledge of what constitutes a “threat” to a network.

• Skill in providing feedback to enhance future collection and analysis.

• Must possess experience and demonstrate an understanding of Microsoft server installation, roles, active directory, storage, performance management, and maintenance.

• Must possess experience and demonstrate working knowledge in designing, engineering, implementing and troubleshooting enterprise WAN architectures utilizing External Gateway Protocols (EGPs) such as Border Gateway Protocol (BGP) and Open Shortest Path First (OSPF), and Interior Gateway Protocols (IGPs) such as Cisco’s Enhanced Interior Gateway Routing Protocol (EIGRP)

• CCNP

• ITIL Foundation (candidate has up to 60 days to acquire ITIL Foundation certification)

• Secret clearance required

SMS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.