Wall Panel Designer

COMPONENTS- WALL PANEL DESIGNER

REPORTS TO: General Manager

SUPERVISES: N/A

CLASSIFICATION: Non-Exempt

POSITION SUMMARY:

The Wall Panel Designer supports manufacturing excellence and sales success by combining technical wall panel design with customer-focused sales support. Working closely with Sales, Account Managers, and Production, this role delivers accurate, efficient, and value-added panel solutions that help win projects, increase order value, and support smooth production flow.

Aligned with Team Hancock’s people-first culture, this position prioritizes safety, collaboration, shared leadership, and clear communication while building strong customer and internal relationships.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

1. Safety

• Follow and promote all safety policies and procedures
• Take responsibility for personal and team safety
• Participate in safety huddles and Safety Observation System (SOS)
• Identify and report unsafe conditions and properly use required PPE

2. Design, Sales Support + Project Coordination

• Enter and manage projects accurately in wall panel software
• Design wall panel layouts per construction documents and customer needs
• Create efficient, accurate, and manufacturable designs
• Support sales by developing value-added design solutions and assisting with customer discussions
• Deliver designs including proposals + quoting, pricing, and production on schedule.

4. Production & Inventory Collaboration

• Coordinate with GM or manufacturing lead to manage inventory, schedules, and design issues
• Ensure designs align with shop capabilities and installation requirements

5.Teamwork & Continuous Improvement

• Participate in production and management huddles
• Communicate clearly across sales, design, and production teams
• Contribute ideas to improve workflows, systems, and cross-department coordination

6. Professional Standards

• Wear company-provided clothing and represent the company professionally
• Perform other duties as assigned

7. Other Duties

• Perform other duties as assigned to support operational efficiency, customer satisfaction, and company growth

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of wall panel design, manufacturing processes, construction drawings, and safety practices.
• Skill using wall panel design software, CAD, and office systems
• Strong communication, organization, and problem-solving skills
• Ability to manage multiple projects, meet deadlines, and support sales and production goals
• Ability to work independently while contributing to a team-oriented, people-first culture.

DESIRED EDUCATION/EXPERIENCE:

• 2–5 years of experience in wall panel design, component manufacturing, construction detailing, or related fields
• Experience with wall panel design software or CAD tools
• Experience collaborating with sales and production teams
• Customer-facing or sales support experience preferred
• Experience in a safety-focused manufacturing environment preferred

REPETITIVE PHYSICAL DEMANDS:

• Lift 25# from floor to waist.
• Sit for long periods of time w/the ability to use a computer and phone.
• Ability to walk up and down stairs.
• Work inside in many environments.
• Riding and driving for long periods of time.