Visual Merchandising Manager, Europe

Maison Chloé was founded in 1952 by Gaby Aghion, a Parisian of Egyptian origin who wanted to free women's bodies from the formal and rigid fashion of the time through luxury ready-to-wear.

For nearly 70 years, Chloé has inspired women by creating fashion collections and accessories, revealing stories and sharing her experiences. Our founder's forward-thinking vision of femininity continues to inspire our long-term commitment to supporting the advancement of women.

Women moving forward. For a more equitable future. It is this objective that guides us in everything we do. Today, our goal is to create beautiful products that are meaningful for society and the planet.

We are proud to have received B-Corp certification, which marks a new step in our desire to reinvent the way we do business, and we hope to inspire other organizations.

That’s why we build teams that are committed to our mission. We want to share this approach within the company and with our wider community.

Responsible for the Maison's visual identity across Europe market

• oversee planning Visual Merchandising activities in their region, orchestrating collection launches, product rotations, window installations, and boutique events, as well as supervising the opening of new points of sale and pop-ups.
• Ensure the correct implementation of Headquarters' Guidelines in boutiques. They then, with their team, communicate these guidelines via the dedicated internal photo platform.
• Ensure visual consistency across their zone, they confirm best practices with the Headquarters team and use them to organize training sessions for Retail teams.

Contributes to achieving the region's commercial results

• Collaborate closely with merchandising teams to optimize layouts and design displays consistent with available assortments/stocks.
• Work in close collaboration with country managers, Store Managers, and boutique teams to understand commercial and customer challenges, thereby adapting VM proposals in boutiques.
• Share "field" information/observations aimed at improving the productivity of boutique displays.
  

Budget Management

• Monitor the development of window and pop-up concepts, identifying key partners while ensuring a balance between service quality and budget adherence.
• Responsible for the budgets (and orders) for VM tools (light boxes/videos/flowers/mannequins/hangers/logistics/VM tools, etc.) as well as team travel expenses.

Leadership & Collaboration

• Lead, develop and coach the regional VM team while fostering collaboration across markets.
• Act as the regional expert and ambassador for VM development, sharing best practices and driving continuous improvement.
• Build strong partnerships with global and regional stakeholders to ensure alignment on strategic initiatives and priorities.

Management

• Manage and develop the team in line with the Maison's HR policy (1 direct report, 2,5 non direct reports).
• Participate in identifying and ensuring the training of "VM Ambassadors" in the European zone and animate this community.
• Travel across markets