Virtual Assistant (South Africa)

We are looking for a highly organized, proactive, and reliable Virtual Assistant to provide support across Marketing, Sales, Administrative Operations, and Customer Service.

Key Responsibilities

Marketing

• Assist with social media management and content scheduling
• Support email marketing and marketing campaigns
• Conduct online research and competitor research

Sales

• Assist with lead generation and prospecting
• Research potential clients and maintain lead lists
• Update CRM records and assist with follow-ups

Administrative

• Manage emails, data entry, documents, spreadsheets, and reports
• Maintain accurate records and databases
• Provide general administrative and operational support

Customer Service

• Respond to customer inquiries through email, chat, or other platforms
• Resolve basic customer concerns and escalate issues when needed
• Maintain accurate customer information and records

Requirements

• Previous experience as a Virtual Assistant preferred
• Strong written and verbal communication skills
• Excellent organization and attention to detail
• Ability to multitask and prioritize tasks effectively
• Proficiency with Google Workspace, CRM, and other online tools
• Self-motivated and able to work independently in a remote environment