Videojet Field Service Technician - Salisbury, MD (Home-based, Company Vehicle)

Videojet Field Service Technician – Salisbury, MD (Home-based, Company Vehicle)

Imagine yourself…

Doing meaningful work that makes an everyday impact on the world around you.

• Collaborating with a vibrant, diverse, team.

• Contributing to a brighter, safer, more sustainable future.

It’s all possible with a role at Videojet, a Veralto company. You have likely purchased or used a product touched by Videojet Technologies this week—after all, Videojet is a world leader in the product identification market, providing in-line printing, coding and marking products, consumables, and software solutions. Videojet’s technologies play a critical role in ensuring the safety and authenticity of products sold across the globe in the food, beverage, pharmaceutical, and industrial marketplaces.

As part of the Videojet team and the broader Veralto network, you’ll work with products that make an everyday impact on the world around you—and along the way, you’ll have opportunities to make your mark on our business and your career with ongoing opportunities to deepen your skillset and pursue your ambitions.

Learn about our leading portfolio of innovative products here! (https://cdn.videojet.com/U309KOI6/as/vvpm76xpvfqj3kgchf7khbnz/vf-history-of-videojet-innovation-us)

We offer:

• Company vehicle, laptop, phone, and uniform.

• Incentive Bonus Plan

• PTO

• Medical, dental, vision, and 401(k) with company match, starting Day 1

• Flexible working hours

• Comprehensive professional onboarding and advanced technical training

• Powerful team looking forward to working with you

• Career coaching and development opportunities

• Parental Benefits

• Wellbeing Program, with rewards.

• Employee Assistance Program (legal, financial, and counseling resources)

This is a Home-based role in Salisbury, MD or surrounding areas (Delmarva Peninsula).

Reporting to the Field Service Manager, the Field Service Technician is responsible for maintaining and supporting customer equipment, including installation, diagnostics, and troubleshooting of Videojet devices located at our customer sites. This role requires building strong, trusted relationships with customers and providing expert guidance to address their needs.

Why our Field Service Technicians love their job:

• Each day will provide varied experiences in stimulating production environments

• Your talent and effort will directly influence the success of your team while enabling you to grow professionally into the best version of yourself

• Rewards include:

  • Flexibility, autonomy and freedom to manage your schedule

  • The benefits and responsibilities of independent field service work

  • The satisfaction of delivering industry-leading solutions to our customers

  • The enjoyment of daily interactions with a diverse and mutually supportive team

In this role, a typical day will look like:

• Travel throughout the Salisbury, MD (Delmarva Peninsula) territory to support manufacturing customers, with most work completed during the day, limited overnight travel and occasional voluntary overtime.

• Provide ongoing care and support for our customer's equipment.

• Install, maintain, troubleshoot, and repair Videojet coding and marking equipment at customer facilities.

• Diagnose and resolve mechanical, electrical, and software‑related issues and deliver effective, timely solutions.

• Become a trusted advisor and partner for our customers, to develop excellent relationships.

• Extend our Videojet footprint in the market by promoting our service agreements and newer technology.

Travel is primarily regional within the Salisbury, MD (Delmarva Peninsula) territory area is planned in-advance to allow flexibility in managing schedules, routes, and customer visits. Overnight travel is occasional and not routine.

The essential requirements of the job include:

• A minimum of 2 years of technical, mechanical, electrical, or field service experience.

• Willingness to travel within the assigned territory, including occasional overnight travel

• Ability to comply with customer safety requirements, PPE standards, and site access policies

• Valid driver’s license with the ability to safely operate a company vehicle

Your Education and/or Background Experience will include:

• Technical Degree preferred and/or relevant military training; other backgrounds welcome to apply with relevant work history.

• Be able to lift up to 50 lbs. and stand, lift, stretch, bend, and squat throughout the day.

• Must be comfortable with day travel and home most evenings; but also, occasional overnight travel

It would be an asset if you have:

• Technical Agility- Mechanical, Electrical, Electronics, Pneumatics, Hydraulics, Computer Hardware and Software; having the desire to work with best-in-class technology and learn new skills.

• Strong Interpersonal skills. Being able to communicate effectively with all levels within an organization, from front line operators to senior management, and remaining professional at all times.

• Strong written and verbal communication skills.

We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

Videojet is proud to part of the Product Quality & Innovation segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto’s vibrant global network of 17,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you’ll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we’re Safeguarding the World’s Most Vital Resources™—and building rewarding careers along the way.

US ONLY:

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.

The compensation range for this role is $28.00 - $30.00 USD per year. This job is also eligible for Incentive Pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] to request accommodation.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.