(VF-JA) Network Demand & Planning Manager at Vodafone | Jobyssey

Purpose role

The Manager SRAN Optimization leads and manages all activities related to Radio Network Optimization (2G/3G/4G/5G) to ensure the best quality of service (QoS), user experience (Q0E), and efficient of network resources.

Key Responsibilities

Network Performance management
o Supervise daily/weekly/monthly network performance analysis across 2G/3G/4G.
o Track all KPIs as per Vodacom guidelines
o Ensure Performance aligned with business and Regulatory SLAs.

Optimization Strategy & Planning
o Define and implement the optimization roadmap per region and/or per technology.
o Lead optimization campaigns for new sites, new features, or network changes such refarming, DSS, VOLTE.
o Oversee pre- and post-launch optimization of newly integrated sites or/and clusters.
o Design and implement optimization strategies to improve efficiency, capacity, coverage, quality or cost-effectiveness

Team & Process
o Manage a team of optimization
o Lead all entities (Huawei, ZTE, Accenture, …) subject to Optimization contract with Vodacom
o Define procedures for drive test analysis, parameter tuning, KPI monitoring or for any optimization activity.
o Ensure best practices and standardization across regions and vendors.
o Coordinate borders matter with other country through Regulator’s guidelines and processes.

Cross-functional Coordination
o Work closely with planning, rollout, transmission and core network teams.
o Coordinate actions following customer complaints, VIP issues, or coverage gaps.
o Interface with vendor partners to validate features, trials, or software upgrades

Tools and Automation
o Manage optimization tools
o Promote use of AI/ML or automation for anomaly detection and self-healing
o Oversee database integrity for live and planned configurations.
o Utilize analytics tools such crowdsourcing, Sonar, Smart planning, Atoll, TEMS….

Accountabilities

Achieve and maintain network KPIs and user experience scores.
Ensure on-time resolution of performance degradation or services issues
Provide accurate and timely performance reports to management and regulators
Ensure alignment of optimization strategy with growth and business needs

Decision ownership

Prioritize optimization efforts by region, technology, or business impact
Approve key parameter changes, features activation or frequency refarming plans.
Validate performance acceptance for new sites or network changes
Decide on vendor escalations or design changes based on performance gaps

Core competencies, knowledge and experience:

Core Competencies
• Leadership & Team Management
• Analytical thinking
• Strategic Planning
• Cross-functional communication
• Project Management
• Adaptability & Innovation
Knowledge areas
• Strong knowledge of wireless network technologies such as LTE, CDMA, GSM, UMTS. 5G is an advantage.
• Performance management and monitoring Tools (OSS/UME/U2000, Huawei PRS, Smart Care….)
• Excellent computer skills of Microsoft Word, Excel, PowerPoint
• Data analytics and scripting in Excel, SQL or other data processing languages for custom analysis and automation
• KPIs, QoE/QoS and SLAs analysis
• Drive test & post-processing
• RF Parameters and futures tuning
Experience
• +/- 7 years in a relevant optimization, engineering, or performance management role and environment
• Cross-Functional Projects
• System integration in multi-vendor or multi-platform environments
• Change management process
• Network Modernization & Audits
• Regulatory engagement & KPI /DT Benchmarking engagement
• Team leadership and organization
Must have technical / professional qualifications:
• Bachelor’s degree (BAC+5) in electrical engineering (Telecommunications) or related fields

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Purpose role

Key Responsibilities

Accountabilities

Decision ownership

Core competencies, knowledge and experience: