Vendor Services Analyst

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

1 Role Summary:
The Procurement Department is seeking an individual who will be a member of the Vendor Services team dedicated to the overall evaluation of our vendor partners and review of employee expense reports. This centralized Vendor Services Group manages all aspects of vendor verification, onboarding, and employee expense review. The individual will be part of a team assisting in the development and enhancement of the internal procedures followed in the evaluation process, including implementing technology and workflow to achieve a streamlined and modern risk assessment methodology. Specifically, the staff will support and assist in:
• All vendor verification procedures to ensure that new vendors, or adjustments to existing vendors, meet Starr requirements and expectations
• Onboarding of approved vendors to the appropriate Starr platforms
• Detecting potential fraud as part of the organizational larger risk mitigation effort
• Ongoing development of a globalized approach in reviewing T&E expenses throughout the company
• Reviewing all expense reports submitted for payment to employees or allocated to the corporate card
• Leading training for employees, either in groups or individually
• Acting as a member of a centralized helpdesk for user inquiries
• Implementing initiatives with the Corporate Travel manager to improve the T&E end user experience
• Ensuring all expense reporting occurs timely for proper accounting and allocation
• Monitoring employee spend trends to safeguard against financial & fraud-related risks
2 Key Tasks:

• Assist on the communication of key internal process enhancements when necessary
• Assist in continuous review of department’s (SOP) Standard Operating Procedures and process flows
• Review supplier requests and input data into our Finance ERP and Claims systems
• Verify vendor bank account / payee information.
• Facilitate the resolution of employee issues pertaining to vendor verification and onboarding
• Review expense report submissions to ensure compliance with T&E policy
• Identify concerns or trends indicative of potential misuse or fraud
• Troubleshoot user issues
• Crosstrain on Vendor Services responsibilities
• Assist in developing communications for internal circulation to proactively identify common obstacles to avoid or explain common pitfalls resulting in reports being rejected
• Serve as a member of a centralized helpdesk for all end user T&E Expense queries
• Take ownership of ensuring all expense reports containing corporate card expenses are filed timely to ensure proper and complete closing monthly for the various Finance areas
• Contribute to the development of an internal playbook for staff members to follow that clarifies any unique or special handling for specific areas within the company
• Offer process improvements that either enhance the user experience or automate compliance review against T&E policy
• Suggest system audit rules targeted at minimizing employee misuse and fraud, as well as reducing unnecessary employee spending
• Consistently review T&E policy to compare spending trends, ensuring policy is reflecting appropriate and reasonable expectations
• Track, collect and deposit employee checks for personal corporate card usage
3 Required Skills, Knowledge & Experience:
• Knowledge of Concur T&E platform and Workday Finance is preferred
• 2 or more years of experience in a vendor services role preferred
• Proficiency speaking and reading Spanish is a plus
• Experience in an accounting/audit role is a plus
• Fraud detection experience is a plus
• Knowledge of general ledger / accounts payable workflow technology a plus
• Experienced user of MS Office toolset (Word, Excel, PowerPoint). Advanced Excel proficiency is a plus
• Basic understanding of the different entities within a typical property & casualty insurance carrier and their role within the holistic organization.
• Proven experience in providing service to internal stakeholders to achieve successful outcomes
• Comfortable providing service to internal stakeholders to achieve successful outcomes
• Demonstrated capability for problem solving, decision making, sound judgment, assertiveness
• Excellent oral and written communication skills with the ability to present comfortably to large groups
• Strong relationship building and interpersonal skills
• Professional and positive approach
• Diligent with attention to detail
• Ability to cope under pressure, particularly in response to individuals who may be agitated due to the issues they are experiencing
• Adopts a collaborative approach and works well in a team
• Able to handle multiple tasks and shifting priorities
• Self-motivated & self-sufficient
Strong analytical and trouble shooting skills
4 Company Description:
Starr Companies, comprised of C.V. Starr & Co., Inc. (C.V. Starr) and Starr Insurance Holdings, Inc., and its subsidiaries, is a global, privately held, insurance, financial services, and investments organization. Starr's insurance agencies write specialty lines covering aviation, marine, energy, property and excess casualty insurance, including risks with international exposures and provide a broad spectrum of value-added specialized services, including claims handling and settlement, risk assessment and loss prevention. Starr's insurance companies, Starr Indemnity & Liability Company and Starr Surplus Lines Insurance Company, provide high-quality, customized property and casualty and accident and health insurance products, with significant access to the excess and surplus marketplace for certain lines of business. These companies also provide loss control, claims, administrative and reinsurance services to their policyholders.

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.