Job Description:
General Summary
The UX/UI Designer II is responsible for designing and optimizing digital experiences across Elevate's websites, landing pages, and customer-facing digital assets. This individual contributor role independently manages assigned design projects from concept through delivery while partnering with the Sr. UX/UI Designer to ensure alignment with customer experience strategy, brand standards, business objectives, and compliance requirements.
This position works closely with Marketing, Product, Compliance, and Development teams to create customer-centered digital experiences across Elevate brands. The ideal candidate combines strong visual design skills, user experience best practices, and attention to detail in a fast-paced, highly regulated environment. The Sr. UX/UI Designer maintains ownership of design strategy, prioritization, CRO strategy, and final design approval.
Principal Duties and Responsibilities
- Design websites, landing pages, and digital experiences using Figma while adhering to established design systems, brand standards, and accessibility requirements.
- Independently manage assigned UX/UI projects from requirements gathering through delivery.
- Create wireframes, mockups, and prototypes that align customer needs with business objectives.
- Present design concepts and recommendations to stakeholders following review with the Sr. UX/UI Designer.
- Review customer feedback, analytics, heatmaps, session recordings, and usability findings to identify user experience improvements.
- Translate research insights and stakeholder feedback into actionable design enhancements.
- Support CRO and A/B testing initiatives through design execution and test implementation.
- Build and maintain website pages in Webflow, including page creation, content updates, publishing, QA, and basic troubleshooting.
- Partner directly with developers and ET teams to ensure successful implementation of approved designs.
- Conduct QA reviews across devices and browsers to ensure usability, accessibility, and brand consistency.
- Provide overflow support for email marketing initiatives through email mockup creation using established templates and frameworks.
- Support agency partners by reviewing creative deliverables and providing design feedback.
- Contribute to the maintenance and evolution of design systems, documentation, and UX best practices.
- Identify opportunities to improve customer experiences, workflows, and design processes.
Experience and Education
- 3 to 5 years of experience in UX/UI Design, Web Design, Digital Product Design, or related fields.
- Bachelor's degree in Design, Advertising, Human-Computer Interaction, Digital Media, Marketing, or a related discipline preferred.
- Equivalent combination of professional experience, certifications, and demonstrated portfolio work may be considered in lieu of a degree.
- Experience designing responsive digital experiences for web and mobile environments.
- Experience collaborating with cross-functional teams including marketing, product, content, and development teams.
- Experience working within established brand standards, design systems, and component libraries.
- Experience supporting optimization testing, usability improvements, or conversion-focused digital initiatives preferred.
- Experience working in regulated industries, fintech, financial services, or ecommerce environments is a plus.
Required Skills, Abilities, Soft Skills Factors
- Advanced proficiency in Figma
- Adobe Creative Suite
- Working knowledge of HTML, CSS, JavaScript
- Understanding of responsive design principles
- Working knowledge of ADA and accessibility standards for digital experiences
- Strong visual design, typography, and information architecture skills
- Ability to translate business requirements into intuitive user experiences
- Strong presentation, communication, and collaboration skills
- Exceptional attention to detail and organizational skills
- Ability to manage multiple concurrent projects in a fast-paced environment
- Preferred Skill: Experience using WebFlow for website management and publishing
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Elevate is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.