UX/UI Designer (Design System Operations) - South Bank, QLD

At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something really amazing – travel!

Are you passionate about building scalable design systems that shape exceptional digital experience?

As a UX/UI Designer - Design System Operations, you'll play a pivotal role in evolving and governing a multi-brand design system that drives consistency, accessibility, and innovation across products and teams. You'll collaborate closely with UX, engineering, product, and brand stakeholders while leveraging AI-powered workflows to improve efficiency and elevate design quality.

If you're looking for an opportunity to influence how teams design, build, and scale experiences across FCTG, we encourage you to apply!

Day in the life:

• Maintain and continuously enhance a scalable multi-brand design system, including components, patterns, tokens, and guidelines
• Drive adoption of the design system through workshops, documentation, and clear usage guidance
• Partner with UX, engineering, product, and brand teams to shape the strategic direction of the design system
• Identify and implement operational improvements that enhance how the design system is managed and scaled
• Advocate for design principles, tooling, and best practices across cross-functional teams
• Automate design system workflows including component, token, documentation, and asset generation processes
• Build capability in AI-assisted design workflows and embed AI tools into day-to-day design system operations
• Establish responsible AI guidelines and coach designers on effective AI adoption
• Champion accessibility by auditing and testing components and tokens for WCAG compliance
• Define, monitor, and report on design system health metrics including adoption, coverage, consistency, and accessibility
• Collaborate with engineers to deliver high-quality, scalable components that teams enjoy working with
  
  

We'd love to hear from you if you have:

• 3+ years of design experience
• Experience leading a design system or making significant contributions to a mature design system
• Advanced proficiency in Figma
• Experience using Storybook within design system environments
• Advanced understanding of design systems, governance, and scalability
• Hands-on experience using AI tools such as Claude within design or design system workflows
• Experience using metrics and analytics to benchmark and improve design system performance and adoption
• Knowledge of accessibility standards and WCAG compliance
• A solid understanding of front-end engineering principles
• An undergraduate degree in Design or Engineering with Design experience

What you will enjoy:

🙋🏾‍♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place to Work® Australia New Zealand Pty Ltd

👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability

🎉Development: Individualised, ongoing Learning & Development via communities of practice. Dedicated time to learn, share and collaborate skills, interests and goals, as well as contribute your own expertise and insights of others.

⭐Innovation Days where you have the opportunity to create, collaborate, and bring innovative concepts to life!

🧑‍💻Dedicated Engineering Days, often hosted by technology partners off-site, where staff have an opportunity to increase knowledge and skills, and test out new and exciting technologies.

🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages

♀️Women in PM&E group - this comprehensive program aims to foster gender diversity and empower and support women in their pursuit of successful careers in technology. It encompasses a variety of initiatives, workshops, mentorship opportunities, and networking events.

🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within

🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

🌞Mental Health: Support and Employee Assistance Program for staff and family

🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)

🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

💛 Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave

Irreverence. Ownership. Egalitarianism.

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