As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
We are seeking a User Experience Designer to create intuitive, user-centred digital experiences for the financial services industry. You will lead the end-to-end design process, from user research and discovery through high-fidelity design and engineering hand-off, while driving the evolution and governance of our Design System to ensure consistency, accessibility, and scalability across products.
Key Responsibilities
- Lead the end-to-end UX design process, from discovery and user research through wireframing, prototyping, high-fidelity design, and engineering hand-off.
- Translate business and user requirements into intuitive user experiences using personas, journey maps, user flows, and information architecture.
- Conduct user research and usability testing, using insights to validate and continuously improve the user experience.
- Create wireframes, interactive prototypes, and production-ready UI designs.
- Build, maintain, and document a scalable design system and reusable component library to ensure consistency across products.
- Collaborate with product managers, engineers, and stakeholders, communicating design decisions and leading design walkthroughs to gain alignment before development.
- Estimate design effort, manage multiple projects, and ensure timely delivery of high-quality design solutions.
- Champion accessibility, usability, and UX best practices, working with engineering to ensure designs are implemented accurately.
Qualifications
Required
- Bachelor's degree in UX Design, Human-Computer Interaction, Information Design, Service Design, Graphic Design, Software Engineering, Behavioural Science, or a related discipline.
- 5+ years of experience as a UX or Product Designer, contributing to the successful delivery of enterprise web and/or software applications.
- Strong portfolio demonstrating your direct contributions to enterprise software or other complex digital products.
- Proficiency in Figma and other UX design tools.
- Deep understanding of UX and human-centred design principles, including user research, usability testing, rapid prototyping, heuristic evaluation, information architecture, interaction design, accessibility, and design documentation.
- Experience establishing and maintaining design systems and design standards.
- Ability to communicate complex concepts through UX artefacts, including user journeys, task flows, wireframes, prototypes, mock-ups, presentations, and design documentation.
- Ability to produce clear design specifications and collaborate with software development teams to ensure designs are implemented accurately.
Desired
- Knowledge of WCAG 2.1/2.2 accessibility standards.
- Understanding of modern front-end technologies and their impact on UI implementation.
- Experience designing digital products within the financial services industry.
- Experience using AI-assisted design tools such as Claude and Figma Design Agent.
- Experience using analytics and user behaviour data to inform design decisions and measure UX outcomes.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
Applications will be accepted on an ongoing basis until the position is filled.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.