UX Designer - C3 - CXP

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.

We are proud of:

• The work we do and the innovation we drive
• Our values of share, care and dare
• A workplace culture that fosters creativity, diversity and autonomy
• Our borderless, global framework, which enables seamless collaboration

The role

As a UX Designer, you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring 5-8 YEARS of experience, a growth mindset and a drive to make a lasting impact.

You will thrive in this role if you are:

• A curious problem solver who challenges the status quo
• A collaborator who values teamwork and knowledge-sharing
• Excited by the intersection of technology, creativity and data
• Experienced in Agile methodologies and consulting (a plus)

Role responsibilities

We are looking for a UX Designer with 5–8 years of experience who can take ownership of the UX process and do the UX heavy lifting — from understanding customer needs and business objectives to defining problems, shaping experiences, and delivering thoughtful, user-centric solutions.

The ideal candidate is not just someone who creates screens. You should be able to understand customers, speak their language, challenge assumptions, simplify complex problems, and translate insights into meaningful experiences.

What You’ll Do

• Lead UX activities across projects, from discovery and problem definition through to final experience design.

• Understand customer needs, behaviours, pain points, motivations, and expectations.

• Conduct and support user research, interviews, workshops, journey mapping, personas, and usability testing.

• Translate customer and business requirements into clear UX strategies and solutions.

• Define information architecture, user flows, journeys, wireframes, and interaction models.

• Create prototypes and validate concepts with users and stakeholders.

• Identify usability issues and continuously improve the experience based on evidence and feedback.

• Work closely with UI designers and development teams to ensure UX intent is carried through to the final product.

• Collaborate with product owners, business stakeholders, and clients to align user needs with business goals.

• Present and articulate design decisions clearly, using customer and business outcomes rather than design jargon.

• Challenge existing assumptions and propose better, simpler, and more effective solutions.

• Contribute to design systems, UX standards, and reusable patterns where appropriate.

What We’re Looking For

Must Have

• 5–8 years of professional UX design experience.

• Strong understanding of human-centred design and UX methodologies.

• Demonstrated ability to independently drive UX work and take ownership of complex problems.

• Strong ability to understand customer needs and speak the customer's language.

• Experience translating ambiguous requirements into clear UX problems and actionable solutions.

• Strong skills in:

• User journeys

• Information architecture

• User flows

• Wireframing

• Prototyping

• Usability testing

• UX research

• Interaction design

• Strong communication and storytelling skills.

• Ability to explain why a design solution is right, not just what was designed.

• Experience working directly with clients, stakeholders, product teams, and developers.

• Strong proficiency in Figma or equivalent UX/design tools.

The Person We’re Looking For

We value problem-solvers over screen-makers.

You should be someone who:

• Starts with the customer problem, not the UI.

• Is comfortable asking “Why?” and challenging the brief when needed.

• Can turn complex business requirements into simple customer experiences.

• Can work with incomplete information and bring structure to ambiguity.

• Is confident conducting conversations with customers and stakeholders.

• Can advocate for users while understanding business realities.

• Uses research, data, and evidence to support design decisions.

• Is comfortable owning the UX process from discovery → definition → design → validation.

• Can balance user needs, business objectives, technology constraints, and feasibility.

• Has strong attention to detail without losing sight of the bigger experience.

Nice to Have

• Experience working on large-scale digital products or enterprise platforms.

• Experience across web, mobile, or native applications.

• Experience in design systems and component-based design.

• Experience facilitating design thinking workshops or discovery sessions.

• Exposure to accessibility and WCAG principles.

• Experience working in Agile/Scrum environments.

• Experience using AI tools to accelerate UX research, ideation, prototyping, or analysis.

What Success Looks Like

Within this role, you will be expected to:

Understand → Define → Solve → Validate

You should be able to take a customer or business problem, understand it deeply, define the right UX problem, develop meaningful solutions, validate them, and clearly communicate the rationale behind your decisions.

Core Attribute

We are looking for a UX designer who can do the UX heavy lifting — someone who understands customers deeply, speaks their language, owns the problem, and can turn complexity into simple, meaningful experiences.

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.

Commitment to reaching all kinds of people

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.

The benefits

This is a Fulltime position based in Bangalore.

Beyond a competitive compensation package, we offer:

• Flexibility, with remote and hybrid work options (country-dependent)
• Career advancement, with international mobility and professional development programs
• Learning and development, with access to cutting-edge tools, training and industry experts

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process.

Your application process

Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud! Only engage with official Valtech email addresses ending in @valtech.com.

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.

Are you ready to create what’s next? Join us.