User Experience Designer

We are looking for a proactive, user-centred UI/UX Designer to join our Professional Services team and lead the design of intuitive, scalable experiences across enterprise platforms, digital products and AI-enabled workflows. You’ll work with consulting teams, strategists, technologists and clients to bring large-scale transformation ideas into polished, usable realities.

What You’ll Do

• Lead end-to-end design: from discovery workshops and user research, through wire-framing, prototyping, high-fidelity UI, to design hand-off and developer collaboration.
• Facilitate and lead stakeholder workshops (clients + internal teams) to understand user needs, business goals, platform constraints and future-state workflows.
• Develop and maintain scalable design systems, style guides and interaction libraries that support multiple solutions (web, mobile, portal, AI assistant interfaces).
• Design with a systems mindset: ensure UI/UX aligns with enterprise platforms (e.g., OutSystems, ServiceNow, Power Platform), complex data flows, integrations and multi-step user journeys.
• Integrate emerging interfaces: envision experiences that incorporate conversational agents, generative AI assistants, dashboard intelligence and automation triggers.
• Conduct usability testing, heuristic reviews and user-feedback sessions. Translate findings into actionable design improvements and measure impact.
• Partner with cross-functional teams (consulting, technology, delivery, QA) to ensure design intent is faithfully implemented and outcomes meet both user and business metrics.
• Mentor and support junior designers and design-ops contributors: uplift the design capability of the broader team and drive continuous improvement.

What You’ll Bring

• 5+ years of professional experience in UI/UX design, ideally in consulting, digital product or enterprise services contexts.
• A strong portfolio showcasing full-lifecycle design work: research, strategy, wireframes, prototypes, high-fidelity UI, design system or component library contributions.
• Proficiency in Figma (or similar tools) and/or Adobe Creative Suite; solid understanding of responsive design, accessibility (WCAG) and enterprise UI patterns.
• Demonstrated experience conducting user research and usability testing (qualitative and quantitative insights).
• Comfort working with enterprise platforms, integration-rich environments and technology-driven constraints (data-heavy dashboards, partner ecosystems, automation flows).
• Excellent communicator: able to translate design rationale to stakeholders (business + tech) and collaborate with developers to ensure delivery fidelity.
• A curious, proactive mindset with strong problem-solving skills - comfortable navigating ambiguity, evolving scope and emerging technologies (chatbots, AI assistants, automation).

Why Join Us

• Be at the forefront of large-scale digital transformation initiatives across industries in Southeast Asia - see your work drive real business impact.
• Join a modern consultancy that values creativity, learning and career growth: we invest in training, certifications, and from RPA to agentic AI you’ll have exposure to fast-moving, high-impact projects.
• Work in a collaborative, forward-thinking culture where designers are strategic partners in shaping solutions, not just UI implementers.
• Enjoy flexibility, autonomy and opportunity to work across diverse industries and technologies, with mentoring and leadership pathways for those who aspire (e.g., lead designer, design-lead in practice).