AutoZone's Digital Content User Experience Designer produces a best-in-class, user-centered design by supporting key product team partners via competitive analysis and design research, product architecture and conceptual mockups, and delivering high-fidelity, production-ready comps. A successful candidate for this role will aim to pursue knowledge of best practices, latest design trends and technological advancements in the changing landscape of the digital retail space. They will create engaging visual content solutions, animations, and interactive elements that are functional, usable, and accessible to bring purpose and value to the business and our customers. They will strive to be ever curious about our customer's interaction with our product, to be lean and nimble focused on outcomes and optimal output, always have a team attitude, and be respectful as we fight for our users.
- Work collaboratively with product managers/owners, marketing, copywriters, designers, and developers to prioritize the product team's design needs in a fast-paced Agile environment.
- Leverage user research, both qualitative and quantitative, from the research and analytics teams.
- Assemble competitive analysis and best practices to provide insight regarding the consumer market, trends, and our customer needs as it applies to specific projects.
- Deliver high-quality visuals that blend artistic creativity with technical skills to develop assets that communicate brand identity, enhance user experience, and drive digital marketing campaigns.
- Take ownership of projects, design work, and maintain availability to help ensure proper understanding of the design before, during, and after handoff.
- Help to define essential user journeys/experiences and functional requirements with a product team from a design perspective.
- Present design work back to business stakeholders and advise on experience design best practices.
- When appropriate, mentor and/or manage other designers. Provide guidance, support as needed.
- Assess personal performance regularly and develop actions plans that support professional development and career progression as per AutoZone’s career development framework
- Bachelor’s Degree or equivalent experience in Design, Marketing Computer Science, Human-Computer Interaction, or a related field
- 2+ years experience in the User Experience, User Interface, Marketing or Interaction Design profession
- Experience with eCommerce
- Experience with Digital Design with a solid understanding of responsive and user centric layouts
- A strong portfolio demonstrating a mastery of typography, color theory, layout, and visual hierarchy
- Understanding and experience with building designs for responsive and mobile environments
Experience with Sketch, Figma, Zeplin, and Adobe CC. Optional experience with analytics and user feedback platforms such as Qualtrics, UserZoom, and Adobe Analytics - Experience communicating with product owners, business stakeholders, SEO, Analytics, and Front-End development
- Established knowledge in User Experience and Digital Design with a solid understanding of Design Systems
- The ability to evaluate and distill qualitative/quantitative research and analytic data and then present the results in an understandable, concise and clear manner
- A creative thinker who can also think practically and provide solutions to a variety of business problems
- Strong ability to self-direct, organize, and manage multiple complex projects within the constraints of business and customer needs
- Strong ability to clearly and concisely present ideas and design concepts to a cross-functional audience and incorporate stakeholder feedback
- Ability to work within a fast-paced, agile environment while not compromising on the high quality of thinking, approach, and deliverables
- Ability to manage and resolve project-based and leadership-based challenges in a fair, professional, and effective manner
- Strong verbal and written communication and presentation skills
- A team player who can handle constructive criticism and work collaboratively with others to work towards a common goal
- A confident storyteller while delivering the optimal user solution
- A driven, energetic, and passionate individual who is customer-centric and has everything at the heart of the customer