USBU Digital Product Manager

USBU Digital Product Manager Data, Digital & Technology Takeda Pharmaceutical Cambridge, MA

About the role:

The USBU Digital Product Manager, Associate Director, leads product initiatives across Takeda’s U.S. Business Unit (USBU). This role is focused on customer needs, strategic product roadmap development, and go-to-market planning to ensure Salesforce CRM products support business priorities and advance Takeda’s mission.

You will work closely with DD&T’s Product Lead and business stakeholders to understand their strategic imperatives and translate them into integrated product roadmaps that define how DD&T can enable their functional strategies. You will lead product initiatives within the Takeda portfolio and may lead multiple product owners in an effort to promote a unified vision. You will partner with USBU Patient Services, Access and Medical teams to shape and deliver the broader Data, Digital & Technology strategy and agenda.

This role sits within the OBU & USBU DD&T organization and reports to the Head of Patient Services, Access & Medical Capabilities, USBU & OBU Data, Digital & Technology (DD&T).

How you will contribute:

• Lead the strategy, design, development, and launch of complex Salesforce Life Sciences CRM products, including hybrid hub and vendor-supported workflows.

• Translate USBU business strategy into digital product roadmaps and solutions that align with DD&T priorities, enterprise architecture, data standards, and operating model expectations.

• Develop and maintain the product vision, roadmap, priorities, scope, requirements, features, acceptance criteria, expected outcomes, and value measures in partnership with business stakeholders, Product Owners, and cross-functional DD&T teams.

• Support product prioritization and planning discussions with business and technology stakeholders, helping evaluate trade-offs, dependencies, risks, delivery timelines, and business impact.

• Manage stakeholder expectations regarding product priorities, timelines, delivery constraints, decisions, and value realization.

• Lead and guide a team of Product Owners to ensure work is coordinated, usable, and aligned to shared product, platform, and business objectives.

• Foster a strong product culture grounded in customer-centric thinking, transparency, accountability, collaboration, and continuous improvement.

• Act as the content authority for product features and support Agile Release Train activities, including planning, delivery alignment, system demos, and inspect-and-adapt discussions.

• Proactively understand the short- and long-term business and technology needs of Patient Services, Market Access and Medical teams, and help shape DD&T priorities accordingly.

• Identify high-priority and critical issues, assess customer and business impact, and partner with cross-functional teams to develop effective solutions.

• Define KPIs and value measures to track product adoption, performance, business outcomes, and DD&T impact.

• Partner across technology, data, analytics, architecture, platform, and business teams to deliver measurable value and ensure adherence to governance, architecture, data, and delivery standards.

• Collaborate with OBU and USBU business, product, and access partners to identify portfolio synergies, shared Salesforce platform opportunities, and ways to reduce duplication and improve scalability.

• Explore internal and external trends, emerging technologies, and innovation opportunities to support high-value digital and data proof-of-concepts and strategic use cases.

Minimum Requirements/Qualifications:

Required:

• Bachelor's degree in business, Information Technology, or a related field. Advance degrees preferred.

• Minimum of 10 years of experience in product management or a related field within the pharmaceutical or biotechnology industry.

• Proven leadership experience managing globally distributed teams, working effectively in a complex matrix environment, and collaborating with senior leadership.

• Experience executing projects using Scaled Agile Framework (SAFe) methodology, with hands-on experience using Jira requiring minimal guidance.

• Advanced understanding of digital patient and access platforms, including Salesforce Health Cloud or Salesforce Life Sciences solutions.

• Advanced understanding of Salesforce objects and the ability to automate routine and moderately complex tasks with minimal guidance.

• Excellent communication and interpersonal skills, with the ability to engage effectively with senior leadership, key stakeholders, and end users.

• Demonstrated strategic thinking, including the ability to align digital product development with business priorities and communicate that strategy clearly.

• Experience working within the U.S. pharmaceutical market, including understanding manufacturer relationships with hubs, specialty pharmacies, and specialty distributors.

• Travel up to 15%; international and domestic.

Desired Skills:

• Relationship Management: Strong relationship management skills with the ability to act as a bridge between technical teams and end users.

• Strategic Thinking: Demonstrated ability to connect the bigger picture with defined objectives, ensuring that decisions and initiatives support impactful & sustainable success.

• Problem Solving: Demonstrated ability to identify problems and develop innovative digital solutions.

• Project Management: Strong project management skills with the ability to manage multiple projects simultaneously.

• Analytical Thinking: Ability to analyze data and use insights to inform decision-making and product development.

• Leadership Partnership: Proven ability to partner with leadership on leveraging digital and data solutions to inform and execute business strategies.

More about us:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

This position is currently classified as "hybrid" in accordance with Takeda's Hybrid and Remote Work policy.

Takeda Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

For Location:

Boston, MA