Unix Systems Administrator
ISE LABS INC AND SUBSIDIARY · Fremont HQ - Fremont, CA 94538 ·
- Category
- Devops
- Company size
- 51-200
Maintains and troubleshoots UNIX-based systems, networks, and hardware for an IT infrastructure team in a physical office.
Summary: This position is a customer-focused Unix / Linux Systems Administrator to support engineering and business users while maintaining reliable, secure Linux infrastructure. This role combines hands-on end-user support with Linux systems administration, virtualization, storage, and infrastructure services. The ideal candidate enjoys working directly with users, solving technical problems, and improving the overall support experience.
Essential Duties and Responsibilities (other duties may be assigned):
- Provide responsive technical support for engineering and business users across Linux and Windows Engineering Test workstations, applications, authentication, network connectivity, file services, and software licensing.
- Troubleshoot hardware, software, operating system, remote access, performance, and connectivity issues; communicate progress and solutions clearly to users.
- Respond to incidents and service requests in a timely, professional, and customer-focused manner, coordinating with other IT staff, engineering teams, and vendors when needed.
- Identify recurring support issues and recommend practical improvements that increase user productivity and service reliability.
- Create and maintain user guides, knowledge base articles, support procedures, and clear technical documentation.
- Manage user accounts, groups, permissions, centralized authentication, and access controls.
- Monitor system health, availability, capacity, logs, and performance; address issues before they affect users and business operations.
- Support NFS, NAS, enterprise file systems, backup, restore, disaster recovery, high availability, and business continuity processes.
- Automate recurring administration, monitoring, and maintenance tasks using Shell scripting and Python.
- Participate in incident response, root-cause analysis, maintenance windows, upgrades, migrations, and infrastructure projects.
- Work with vendors and internal teams to improve system reliability, security, supportability, and operational efficiency.