Unix & Fleet Support
TRUCKING PEOPLE · Austin, TX ·
- Employment
- Contract
- Category
- Support
- Experience
- 1+ years
Location: Austin, TX 78744 (Onsite)
Pay: $20.00-$24.00 per hour
Job Type: Full-Time | Contract
Help Keep the Future of Transportation Moving
Do you enjoy solving technical problems, working with technology, and being part of a fast-paced operations team?
We're looking for a Unix Support Specialist to support the daily operations of an autonomous vehicle fleet. This role combines technical troubleshooting, real-time support, and hands-on operational work to help keep cutting-edge autonomous vehicles running safely and efficiently.
If you're comfortable working with Unix/Linux command line, troubleshooting technical issues, and collaborating with operations and engineering teams, we'd love to meet you.
What You'll Do
Required
We're especially interested in candidates with backgrounds such as:
Full-Time
Available shifts include:
Pay: $20.00-$24.00 per hour
Job Type: Full-Time | Contract
Help Keep the Future of Transportation Moving
Do you enjoy solving technical problems, working with technology, and being part of a fast-paced operations team?
We're looking for a Unix Support Specialist to support the daily operations of an autonomous vehicle fleet. This role combines technical troubleshooting, real-time support, and hands-on operational work to help keep cutting-edge autonomous vehicles running safely and efficiently.
If you're comfortable working with Unix/Linux command line, troubleshooting technical issues, and collaborating with operations and engineering teams, we'd love to meet you.
What You'll Do
- Serve as the first point of contact for technical issues from vehicle operators and safety drivers.
- Troubleshoot, document, and escalate technical issues to engineering teams.
- Use Unix/Linux command-line tools to review logs and assist with diagnostics.
- Monitor fleet readiness, charging status, and operational health.
- Perform vehicle startup and shutdown procedures.
- Support vehicle dispatch and return operations.
- Conduct basic hardware checks including cable connections and onboard equipment.
- Move vehicles around the facility when needed.
- Maintain accurate documentation in ticketing systems.
- Collaborate with engineering and operations teams to resolve issues quickly.
Required
- At least 1 year of technical support, IT support, help desk, operations support, or related experience
- Comfortable using Unix/Linux command line on a daily basis
- Experience with commands such as:
- cd
- ls
- cp
- rm
- cat
- vim
- scp
- uptime
- journalctl
- Experience using Slack
- Jira
- YouTrack
- ServiceNow
- Zendesk
- Similar platforms
- Excellent written and verbal communication
- Strong documentation skills
- High attention to detail
- Ability to multitask in a fast-paced environment
- Valid U.S. driver's license held for at least 3 years
- Ability to lift up to 50 lbs
- Comfortable working around vehicles and technology
We're especially interested in candidates with backgrounds such as:
- Technical Support Specialist
- IT Support Specialist
- Help Desk Technician
- Desktop Support Technician
- Field Support Technician
- Systems Support Technician
- Operations Support Specialist
- Network Operations Center (NOC) Technician
- Data Center Technician
- Fleet Operations Specialist
- Fleet Coordinator
- Technical Operations Associate
- AV Operations Technician
- Vehicle Operations Associate
- QA Technician
- Computer Science Graduate
- Information Systems Graduate
- Military Technical Experience
- Work with cutting-edge autonomous vehicle technology
- Gain experience supporting advanced robotics and vehicle systems
- Blend of IT support and hands-on operational work
- Collaborative engineering environment
- Stable full-time schedule
- Opportunity to build experience in one of the fastest-growing technology sectors
- Schedule
Full-Time
Available shifts include:
- First Shift: 4:00 AM – 12:00 PM
- Second Shift: 11:00 AM – 7:00 PM
- Third Shift: 6:00 PM – 1:00 AM