UK Ecommerce Manager 12M FTC | LOOKFANTASTIC

Life at THG Beauty

We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic.

By combining our portfolio of owned brands inclusive of ESPA, Ameliorate and Christophe Robin, with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.

THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader.

Why be a UK Ecommerce Manager at THG Beauty?

As UK Ecommerce Manager you will be responsible for building out daily trade plans and budgets, in close alignment with the Senior Ecommerce Manager. Owns phasing, reforecasting and builds out plans with Senior Channel Managers. Ensures trade plans are solid and deliver targets across all metrics.

As UK Ecommerce Manager, you’ll:

• Data Confidence: demonstrate strong understanding of data through collection, analysis, manipulation and presentation.
• Technical Ability: competently use and train others on all Executive-level systems; confident use of Excel formulas and reporting.
• Monitoring Performance: actively monitor KPI performance; proactively analyse to enhance understanding; recommend for MTG reforecast, identifying risks and opportunities.
• Target Setting: begin completing revenue and GP phasing for sign-off with Senior Ecommerce Manager; collaborate with marketing on KPI phasing.
• Campaign Management: own the campaign process end-to-end (buying, marketing, merch, retail media, creative/copy alignment); share regular progress updates.
• Daily Trade Plans & Budgets: build and own daily trade plans and budgets in close alignment with the Senior Ecommerce Manager; own phasing and reforecasting with Senior Channel Managers.
• Presentation: confidently create and present content to all levels of stakeholder; build storytelling skills.
• Delegation: effectively delegate workload fairly across the team to hit collective deadlines.
• Team Development: support development of direct reports aligned to their goals, strengths and development areas.
• Learning Opportunities: own onboarding and training for new starters; provide ongoing training.
• Relationships: strengthen and develop productive relationships across the division; establish self as a point of contact

What skills and experience do I need for this role?

• Communication: clear, concise, audience-appropriate; foster open communication by leading by example.
• Pro-activeness: proactively drive value (monetary or knowledge) to the team and business; seek process improvements.
• Decision Making & Strategic Thinking: use data and knowledge to make decisions aligned to long-term goals.
• Creative Innovation/Problem Solving: actively improve processes; encourage the team to contribute ideas.
• Social Awareness: read the room; flex approach based on audience.
• Adaptability: proactively respond to changing tasks through prioritisation and delegation; remain calm and positive.
• Responsibility: clear accountability and ownership of own and direct reports' responsibilities.
• Organisation: manage own and team workload; support team members to develop their own organisational methods.
• Time Management: consistently meet deadlines; delegate fairly with appropriate deadlines.
• Influencing Others: develop storytelling techniques to enhance collaboration across the division.
• Integrity/Growth Mindset: proactively challenge yourself; discuss development areas with line manager.

What’s in it for me?

Career Development

• Access bespoke development programmes that have been designed and developed by our in-house L&D team.

• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave

• 25 days annual leave plus bank holidays.

• Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!

• Enhanced maternity and paternity pay, depending on length of service.

• Up to 10 days compassionate leave.

• Buy back up to 3 days each year.

• Unlock 2 days volunteer leave after 12-months.

Wellbeing Support

• Access face-to-face and virtual appointments with our in-house GP.
  
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.

• State-of-the-art on-site gym.

• Access to our on-site physio.

Other Perks

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.

• Subsidised bus pass from Manchester City Centre to our ICON office.

• Up to 50% staff discount on THG brands.
  
  
• On-site staff shop.
  
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.

• Anniversary gifts when you hit 5 and 10 years of service.