Trainer, Education & User Support (100%)

Ayus Medical Devices is a Swiss medical technology company and the sole provider of Inuspheresis®, a proprietary extracorporeal therapy used by a growing international network of partner clinics. We equip medical teams with the technology, training, and expertise to deliver one of the most innovative therapeutic approaches in modern medicine.

Tasks

• Train network partners on-site across our international partner network and at the Ayus Medical Clinic in Basel
• Act as a contact point on the user support hotline, resolve routine cases, and take part in a scheduled on-call rotation
• Verify treatment quality at partner sites through structured follow-ups
• Use and adapt training materials for specific sessions and audiences, and contribute to their improvement
• Coordinate closely with the Head of Training & Education, Service Technicians, and Operations
• If you have the technical aptitude: support device installation, commissioning, and basic troubleshooting (a welcome plus, not a core requirement)

Requirements

• Medical training (nurse, doctor, or paramedic) with recent hands-on patient experience: you are confident performing cannulation yourself and stay calm and decisive when a patient's condition changes
• You feel at home in a clinical environment and are comfortable working directly with patients as part of your everyday role
• Experience in healthcare or medical device training, or strong potential and motivation to train others
• Experience conducting and organising training sessions with diverse audiences
• Strong organisational and communication skills; able to work independently and manage an international travel schedule
• Fluent German and English (both mandatory)
• Valid passport with eligibility for unrestricted international travel, willingness to travel extensively, and a category B driver's licence

Nice to have

• Affinity for technical, hands-on work with devices
• Knowledge of apheresis, dialysis, Inuspheresis® or similar extracorporeal therapies
• Experience in user support or helpdesk activities; additional languages

Benefits

• Comprehensive, in-depth training and certification on our proprietary Inuspheresis® technology, including supervised practical work with patients at the Ayus Medical Clinic in Basel
• A key role in a young, fast-growing medical company serving an international network
• Continuous development under the guidance of the Head of Training & Education
• Hybrid work model based at our office in Steinhausen

Does this sound like you?

Then a specialised company in its build-up phase awaits you, with a clear medical focus, high-quality standards, and the vision of setting new long-term standards in relief medicine.

This role offers you the opportunity to be an active part of our development and to take on a central function in our Training & Education team.

We look forward to receiving your application!

Your application documents will be treated confidentially and used exclusively for the purposes of the hiring process. By submitting your application, you agree that your data may also be considered internally for other suitable positions within the Ayus Medical Group. Once the advertised position has been filled, your data will be deleted in accordance with the applicable data protection regulations.