Ticket Coordinator - Service Desk
d73bb512-052c-4980-bb4c-0af17ed1860c · Annapolis Junction, MD ·
- Category
- Support
MUST BE U.S. CITZEN
MUST HAVE ACTIVE TS/SCI WITH POLYGRAPH
DESCRIPTIONAs part of a 24x7 Service Desk, perform the activities associated with the management of dedicated ticket queues to include prioritization of work and assignment to technical resources for resolution of end user concerns while ensuring service levels and objectives are met.