Thrift Shop Manager

1

About the role

We are seeking a dedicated Thrift Shop Manager for our Ulverstone Corps! You will lead the operations of the store ensuring quality customer service, cash handling and upkeep of the shop.

This is a permanent full-time position, based in Ulverstone, TAS. Salary and conditions are in accordance with General Retail Award Level 6.

How you will make an impact

• Recruit, train and support volunteers and volunteer supervisors, fostering a positive team culture aligned with The Salvation Army’s mission and values.

• Lead the day-to-day operations of the thrift shop, ensuring stock is sorted, priced, displayed and replenished to create an inviting customer experience.

• Drive sales growth and support budget achievement through community engagement, donor relationships and local promotional initiatives.

• Deliver excellent customer service, providing a welcoming environment, assisting customers and connecting people with appropriate Salvation Army services.

• Maintain a safe, secure and compliant workplace by overseeing WHS requirements, safety audits, cash handling procedures and store security practices.

• Manage administration and operational processes, including volunteer coordination, reporting, banking, reconciliations and compliance with organisational procedures.

What you will bring

• Demonstrated people management skills with an emphasis on volunteers and the community
• Experience in mentoring/training and managing staff
• Proven experience in retail management – ideally high-throughput
• Complete/Provide First Aid (PFA) training and be willing to be a designated First Aid Provider when on site
• Complete Fire Warden training and be willing to be the Chief Fire Warden while onsite
• Physical ability to safely stand, sit, walk regularly and for long periods of time, push, pull, lift, carry & restrain, climb ladders
• Use eftpos machine / undertake other inherent requirements of the role
• A Valid Driver's Licence
• Working with Children’s Check

What we offer

• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
• Access to EAP and health & wellness initiatives incl Fitness Passport
• Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
• Ongoing training and development opportunities that enhance on the job skills and proficiency.
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

How to apply

If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.

Applications will close as soon as a suitable candidate is secured. Do not delay in submitting your application today!

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration