Testing Assistant

At Holy Cross, we are focused on creating a world-class workforce by attracting and retaining employees dedicated to fostering a culture of professionalism, pride, mutual trust, and respect—one that values appreciation and recognition, empowering each of us to flourish both individually and collectively. We seek candidates who are inspired by our mission and values, and who are eager to make a meaningful difference on our campus. Learn more about Life at Holy Cross here.

Job Summary
The Office of Student Accessibility Services is committed to fostering an inclusive learning environment for all students with disabilities. We are hiring a Testing Room Assistant who will report to the Operations Manager. This assistant will help administer testing accommodations for current students with disabilities, entitled to these services under the Americans with Disabilities Act. Accommodations may include extended time on tests, distraction-reduced testing, and stop-the-clock testing.

Job Description

Major Areas of Responsibility

• Testing Administration

  • Proctoring tests for students with disabilities in accordance with SAS policies and faculty instructions.

  • Preparing testing space and materials during exam periods.

  • Monitoring testing environment to ensure academic integrity and testing room protocols.

  • Documenting and reporting testing issues, academic integrity, or emergencies to SAS professional staff.

  • Scanning, organizing, and securely returning completed examinations according to departmental procedures.

• Administrative Support

  • Opening and/or closing the Testing Room daily.

  • Assisting students in scheduling their exams in the testing room through the SAS portal.

  • Communicating with students and faculty on testing room operations.

  • Maintaining accurate testing records and documentation.

  • Maintaining a clean and organized testing room environment. Ensuring supplies are well-stocked, including pencils, pens, Chromebooks, calculators, earplugs, etc.

• Confidentiality and Compliance

  • Maintain confidentiality of student records and disability-related information in accordance with FERPA, ADA, and institutional policies.

  • Participate in required training and staff meetings.

  • Perform other duties as assigned.

Minimum Qualifications

• Some postsecondary education and relevant experience.

• Available consistently either in the mornings or afternoons.

• Capable of maintaining professional interactions with college students, professors, and staff.

• Strong oral and written communication skills.

• Possesses strong organizational and scheduling skills.

• Strong commitment to fostering a respectful, inclusive, and welcoming environment for individuals with disabilities.

• Proficient with computers and peripherals, including email, scanning, and video camera recording.

Schedule:

Shift Available include -Monday-Friday 8:00 a.m. to 12:30 p.m., with extended hours during high peak testing times such as midterms and finals week. The schedule may include, but is not limited to, a total of 15 weeks per semester, both Fall and Spring semesters, for a total of 30 weeks during the academic year. The expected start date will be August 21, 2026.

Core Competencies

• Collaboration: Exchanging information, ideas, and thoughts with others in a manner that is proactive and enhances partnerships

• Inclusion: Actively engaging with the values of the College by promoting a work environment that embraces diversity and demonstrating respect for the opinions and beliefs of others

• Innovation: Performing one’s job with creativity and proactivity, improving procedures, and problem-solving

• Mission/Service Orientation: Focusing on service to others and contributing to the College’s collective mission

• Responsibility: Taking ownership of one’s actions and accountability for one’s tasks and duties

Disclaimer

The description above represents the most significant duties of this position but does not

exclude other occasional work assignments not mentioned, the inclusion of which would be in conformity with the factor degrees assigned.

Salary: The Testing Center Assistant role offers $20, per hour.

Weekly Hours:

22.5

Annual Work Schedule:

(For Seasonal and Temporary Positions, this will be determined by the manager)

Application Instructions

For all administrative and academic positions, please upload a current resume and cover letter. In your cover letter, please reflect on how your professional and personal values align with the Mission of the College.

For all other positions, resume and cover letters are optional, but your most up-to-date work experience and educational background are required.

Applications will be accepted until the position is filled. However, priority consideration will be given to applications submitted within 30 days of the posting date.

Additional Information

To review our generous benefits options, please review our detailed information here or check out our Benefits at a Glance.

The College also provides reasonable accommodations to qualified individuals with disabilities during the hiring process in compliance with law. Please contact Human Resources for questions or to request an accommodation via email at [email protected], or by calling 508-793-3391.

The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity in the workplace.