Testing and Release Manager @NET-A-PORTER
luxexperience · London, UK ·
- Employment
- Full time
- Category
- Management
WHO WE ARE
NET-A-PORTER is the leading luxury fashion destination for women. The first digital platform of its kind, NET-A-PORTER has revolutionised the way women shop, delivering fashion, fine jewelry & watches and lifestyle collections to the world’s most discerning women.
Today, NET-A-PORTER continues to own discovery, inspiration, exceptional curation, customer experience and engaging storytelling. NET-A-PORTER creates exclusive, personalised experiences for its EIPs (Extremely Important People), with dedicated Personal Shoppers and invitation-only moments. PORTER, the editorial voice of NET-A-PORTER, entertains and inspires women through daily content, and tells the stories of incredible women across the globe.
To support our Site Trading Management team, we are searching for a Testing and Release Manager to be based in our London - Westfield office.
WHAT YOU WILL DO
- Lead business User Acceptance Testing (UAT) across the site teams for platform migrations and major architectural changes, validating cross-system data flows and business rules before sign-off.
- Review, refine, and govern test scenario libraries to ensure complete functional and regression test coverage across multi-stage customer journeys, checkout, catalog, and merchandising tooling.
- Act as the business QA gatekeeper for ongoing weekly releases, testing new capabilities including currency launches, performance enhancements, and Google Vertex AI algorithmic merchandising integrations alongside manual VM tooling.
- Assess and approve deployment schedules to ensure zero negative site impact, carefully timing releases to align with commercial priorities and low-friction windows in the business trading cadence.
- Define release readiness criteria and manage operational handovers post-UAT, ensuring business teams are prepared and tools function reliably post-deployment.
- Partner with Central Tech, Product Owners, and operational business leads to challenge requirements, identify edge cases, and ensure isolated feature testing prior to full end-to-end UAT.
- Own and govern the business release calendar in partnership with Head of Site Operations & Delivery, coordinating release dependencies, commercial trading windows, blackout periods, and business readiness. Define clear go/no-go criteria for each release and ensure documented rollback and contingency plans are in place for higher-risk deployments
METRICS YOU ARE RESPONSIBLE FOR
- Business UAT execution coverage and test case sign-off rate
- Release success rate and zero critical path regressions in live environments
- Adherence to release window schedules without commercial or trading disruption
- Defect leak rate (bugs identified post-release vs. during pre-release UAT)
- Time-to-market for weekly releases and minor capability enhancements
- Business user readiness and smooth operational handovers post-release
WHO YOU ARE
- Proven experience managing business QA, UAT, and release governance in complex e-commerce environments
- Deep understanding of multi-stage customer flows, e-commerce architectures, PIM/OMS/CMS tooling, and web/native app platforms
- Strong grasp of commercial trading cadences and the operational sensitivity of site release timing
- Experience testing algorithmic integrations (e.g., search/browse models) alongside manual merchandising and visual tools
- Exceptional attention to detail with a structured, methodical approach to test case management and regression planning
- Strong stakeholder management and communication skills, with the ability to influence cross-functional Product and Tech teams as an autonomous individual contributor
- Strong analytical and problem-solving capabilities, using data to inform decisions and drive continuous improvement
WHAT WE OFFER
- 25 days holiday per annum (plus UK bank holidays)
- Private medical and dental cover schemes
- Matched contribution pension
- Flexible working
- Staff discounts
- Life assurance cover